Dynamics 365 GCC Consultant

• Design, configure, and maintain Dynamics 365 Case Management solutions in GCC, including entities/tables, forms, views, business process flows, security roles, and automation.
• Design, build, and maintain Power Platform solutions (Power Apps-model?driven and canvas, Power Pages, Power Automate) using Dataverse best practices.
• Develop and maintain integrations using Azure Logic Apps, Power Automate, Dataverse connectors, and RESTful APIs, including integration with SharePoint Online.
• Establish and support ALM using Azure DevOps (repos, pipelines, environments), including solution packaging, deployment, and environment strategies.
• Implement and enforce environment governance (development, test, production), data policies, DLP, application security, and access controls aligned to GCC and Department standards.
• Collaborate with business and technical teams to gather requirements, design user?centric solutions, and implement iterative enhancements.
• Ensure solution performance, reliability, security, and compliance with Department policies and regulatory standards (including CJIS alignment as applicable).
• The Contractor, through its selected candidate, must perform all tasks and complete the deliverables identified in this Statement of Work (SOW).
• Ensure application performance, security, and compliance with Department and regulatory standards.

Job Tasks and Activities:

• Design, build, test, deploy, and maintain Dynamics 365 Case Management and Power Platform solutions. Must have recent experience
• Create and maintain Dataverse tables, relationships, business rules, business process flows, and security roles.
• Develop Power Automate flows, Azure Logic Apps, and custom connectors for system integrations and automation.
• Integrate with SharePoint Online for document management and collaboration.
• Establish ALM practices using Azure DevOps, including branching, solution management, pipelines, and release coordination.
• Implement monitoring and telemetry; troubleshoot issues and drive root?cause analysis and remediation.
• Coach, mentor, and train OATS team members and FDACS staff on solution usage and support.
• Create and maintain technical documentation and Standard Operating Procedures (SOPs).
• Attend and participate in project meetings and provide regular status updates.
• Submit weekly project reports and time sheets.

• 7+ years of recent experience designing and delivering solutions on Dynamics 365 Customer Engagement/ Dataverse, including Case Management in GCC or equivalent regulated environments.
• Hands?on expertise with Power Platform (Power Apps, Power Pages, Power Automate) and Dataverse schema design, security, and performance tuning.
• Experience integrating Dynamics 365/Dataverse with Azure services (Logic Apps, Functions, Storage), SharePoint Online, and external systems via REST/OData.
• Demonstrated ALM using Azure DevOps (work items, repos, pipelines) and solution?based deployment between environments.
• Proven application security and governance in Microsoft 365/Dynamics 365 GCC, including role?based access, field?level security, auditing, and DLP policies.
• Strong written and verbal communication skills, including stakeholder engagement and knowledge transfer.

Preferred Experience:

• Microsoft Solutions Partner for Business Applications designation at the vendor level (or equivalent Microsoft partner certification).
• Microsoft Certified: Power Platform Solution Architect Expert; Dynamics 365 Customer Service Functional Consultant Associate; Azure DevOps Engineer Expert (or closely related current certifications).
• Experience operating in Government Community Cloud (GCC) with awareness of FedRAMP and CJIS considerations.
• Familiarity with Agile delivery methodologies and modern UX practices.
• Experience with application and data security best practices across Microsoft 365, Dynamics 365, and Azure.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.