Technology Coordinator

Our on-site operational footprint is expanding, and we are looking for a dedicated Technology Coordinator to keep our physical workplace, network infrastructure, and internal computing tools operating without interruption.

Our environment combines enterprise networking, identity controls, macOS and Windows device fleets, audiovisual systems, and cloud management consoles.

The Technical Stack

You will handle tools and protocols across:

Comprehensive mastery of every platform listed is not expected. What matters is a sound diagnostic foundation, familiarity with endpoint fleets, and hands-on networking competence.

What Reaches Your Queue

Your focus is evenly split between ensuring daily office technical stability and implementing proactive system improvements.

Regular work involves:

• Configuring, provisioning, and deploying client laptops via zero-touch MDM workflows
• Administering access tiers, user licensing, and identity groups across cloud productivity suites
• Monitoring local LAN health, balancing bandwidth allocations, and auditing Wi-Fi stability
• Tracking hardware inventories, peripheral stocks, and equipment lifecycle replacements
• Debugging system performance bottlenecks, software conflicts, and credential failures down to the root cause
• Enforcing endpoint compliance, encryption baselines, and security patch schedules
• Managing conference room audiovisual setups, digital displays, and presentation links
• Writing concise shell scripts to automate repetitive onboarding and configuration tasks
• Creating straightforward runbooks, cabling schematics, and staff self-service documentation

• 2 to 4 years of hands-on experience in desktop support, IT operations, or local systems administration
• Solid troubleshooting instincts, you trace network logs and event monitors instead of guessing
• Demonstrated practice managing device fleets using mobile device management (MDM) platforms
• Clear, professional communication when guiding non-technical colleagues through hardware or software hurdles
• Daily on-site presence in our New Orleans facility to support local staff and physical equipment

• Base salary ranging from $68,000 to $80,000, scaled to technical breadth and background
• Performance-based annual incentive linked to operational uptime and service quality
• Health coverage options including medical, dental, and vision plans
• 401(k) retirement savings program with company match
• Paid personal time off, sick leave, and company-observed holidays, * 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance