Data Analyst

As a Central Data Analyst, you will act as a key link between the central Data & AI function and the wider analyst community across GTR. You will support the use and adoption of the DataHub platform by helping the business frame data problems effectively, shaping early analytical solutions, and ensuring consistent documentation, training and communication.

The role combines hands-on analysis with coordination and enablement, focusing particularly on cross-departmental problems where insight requires collaboration between subject matter experts from different business domains., * Coordinate and support the GTR data and analytics community, acting as a central point of contact for analysts distributed across the business

• Work with business stakeholders to understand the underlying problem a data solution is seeking to address, helping translate business questions into clear analytical use-cases
• Design and build proof-of-concept analyses and lightweight data solutions within Microsoft Fabric and Power BI, handing over more complex requirements to Data Engineers where appropriate
• Build simple end-to-end data models for straightforward use-cases, while recognising when additional engineering support is required
• Produce UAT documentation and support testing activities to ensure delivered data products meet business needs
• Provide clear project updates, making stakeholders aware of progress, risks and next steps throughout delivery
• Support and respond to queries from the business relating to Power BI, data models and the Fabric platform
• Assist with managing data access requests and permissions, ensuring requests are processed in line with agreed governance
• Ensure platform documentation is clear, up to date and accessible, supporting consistent use of DataHub products
• Help develop and maintain training materials to support adoption of Power BI and the wider Fabric platform
• Focus analytical effort on cross-departmental problems, bridging different subject matter experts to produce joined-up insight.

Context:

The DataHub platform is built on Microsoft Fabric and underpins analytics across GTR. Historically engineering has been delivered via a managed service provider; this role supports the transition to a blended model with increased in-house capability

While strategic ownership sits with the Head of Data & AI, the Platform Lead holds day-to-day accountability for the safe and effective operation of the DataHub platform

DataHub is a large-scale enterprise platform, serving over 2,000 users, integrating with 50+ systems and encompassing more than 40 data products

The Platform Lead is accountable for the day-to-day management and operational integrity of this end-to-end ecosystem, ensuring all components function cohesively

The role requires a strong understanding of how data models, pipelines, reporting and access controls interconnect, along with the ability to manage escalations from a wide range of stakeholders across the business

This demands a high degree of technical judgement to resolve issues quickly while maintaining platform stability, governance and long-term sustainability

The complexity of the platform will continue to increase as wider industry stakeholders, including Network Rail, DfTO and GBR/GBRX initiatives, require access, introducing additional integration, governance and operational risk considerations that must be managed effectively

Knowledge:

• Solid understanding of analytical concepts and how data supports business decision-making
• Good working knowledge of Microsoft’s data and analytics stack, particularly Power BI and Microsoft Fabric Awareness of data governance, access control and platform standards in an enterprise environment.

Skills:

• Strong analytical and problem-structuring skills, with the ability to understand and articulate business problems clearly

• Ability to build clear, simple analytical solutions on Microsoft Fabric and proof-of-concepts of more complex issues

• Strong communication skills, able to work effectively with both technical and non-technical stakeholders

• Good organisational skills, including documentation, coordination and stakeholder updates

• Collaborative mindset, with the ability to bridge subject matter experts across different business domains., * Degree (or equivalent experience) in a STEM-related discipline
• 2-3 years’ experience working with the Microsoft data stack, including Power BI and Microsoft Fabric
• Experience in user acceptance testing and pushing projects through the development to production lifecycle
• Experience working within a complex, multi-site or distributed organisation is desirable Microsoft certification such as PL-300 (or equivalent) is desirable.

What we can offer you

• Final salary pension
• 25 days holiday plus bank holidays
• Healthcare
• Free travel on GTR and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• Discounted Oyster Card
• GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
• StarHub - our great benefits package which, for example, includes discounts with many retailers.

Benefits Pension Staff Travel Childcare Vouchers Extra Holidays Discount Scheme Long Service Awards Employee Assistance Programme The Transport Benevolent Fund In-House Occupational Health Department Cycle to Work Scheme True