Web Implementation Consultant

Remote Hiring Remotely in United States Mid level Remote Hiring Remotely in United States Mid level Support customer onboarding through website, mobile app, CRM, API, and related product configuration. Consult with clients on web strategy, provide training and post-go-live support, define custom configuration scope, perform quality assurance, troubleshoot technical issues, document processes, and coordinate cross-functional teams. Manage multiple implementations while communicating customer needs, feedback, feature requests, and support-transition requirements. The summary above was generated by AI

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

We unite popular brands such as Clubessential, foreUP, myFitApp, Vermont Systems, Momence, Exerp, and many more.

Join our Golf & Club Vertical as a Web Implementation Consultant/Associate to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new feature we ship is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve.

The Web Implementation Consultant will assist with the consultation, configuration and post-go-live assistance required to successfully onboard a new or current customer to a new product. The Web Implementation Consultant will work with a Project Manager, other Implementation Specialists and Education to ensure that the client is properly set up and that all members are appropriately trained. They will also work with the Product and Development team on diagnosing and resolving system issues and the rollout of new products. Web Implementation Consultants must be motivated, detail-oriented, and results-oriented in this profession. They must coordinate with internal and external resources to ensure successful implementations. The Web Implementation Consultant must possess strong communication skills as they are consulting with customers throughout the life cycle of the project and equally adept at resolving difficult technical challenges should they arise.

Some of the things you’ll do:

• Serve as the primary resource for Project Managers as we onboard customers to new products. This entails answering questions during the onboarding process, consulting on product configuration, providing one on one training on new products and post go live support.

• Consult with the client to understand their vision and strategy for their website and provide recommendations and effective techniques for web content.

• In addition to websites, consultation, configuration and training around the following products and processes: Mobile App, Roster Syncs, APIs, Beacons, Geofencing and Customer Relationship Management (CRM) systems.

• Determine scope of any custom configurations and builds according to specifications

• Engage with clients on best practices to ensure the unified suite of products is being utilized to full functionality

• Ability to manage multiple clients and projects/tasks simultaneously.

• Create documentation of standard practices for all tasks and projects

• Ability to understand customer business problems and clearly articulate business solutions to solve those problems.

• Conduct quality assurance checks of newly built websites and other products, clearly documenting any issues found throughout and communicating them back to the appropriate team.

• Troubleshoot and root-cause website and mobile app related issues.

• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.

• Strong internal communication skills including ability to work with all levels of the organization (Project Management, Support, Product Management, Development, Sales).

• Interact with and coordinate the involvement of cross-functional teams as needed to meet project objectives

• Collaborate with Product Managers on client feedback and feature requests

• Collaborate with Support Staff and Leadership when customers are ready to be transitioned to Support. Call out any unique client configurations and possible knowledge gaps that may need to be addressed in Support.

Working arrangements:

Fully Remote in the United States of America: You can work fully remote in this position, provided you have eligible working rights in the USA and do not require sponsorship.

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

You’ll need:

• Ability to handle multiple projects across different product lines (Website, CRM, Reservation, Accounting/POS System)

• Operational knowledge of Relational Databases, Database Schema, SQL, VBScript and Microsoft Excel

• Familiarity with JavaScript, API and CSS

• Proficiency with CSS and HTML Knowledge

• Proven work experience in software or website product quality assurance

• Experience in Project Management paired with a strong understanding of customer support.

• Strong interpersonal skills and the ability to articulate ideas clearly, demonstrating patience with users during the training process.

• Detail-oriented, has strong time and relationship management abilities, and excels in team development.

• Self-driven with a strong desire to teach clients on best practices and how to get the most out of their products

• Exceptional organizational skills, including attention to detail and multitasking.

• 4+ years of relevant and progressive experience

• Bachelor’s degree preferred

• Excellent written and verbal communication abilities, active listening skills, ability to maintain composure, and self-motivation are all required.

Remote or Hybrid 32-32 Hourly Internship 32-32 Hourly Internship Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Supports implementation of Concur or EMRConnect products through requirements gathering, data mapping, configuration, testing, UAT preparation, documentation, training, and client meetings. The intern learns product architecture and implementation processes, shadows consultants, participates in demos and kickoff meetings, and coordinates between clients, finance teams, and developers. The role also includes capstone projects and feedback activities. Top Skills: ConcurEmrconnect Wipfli

Data & Analytics Consulting Internship - Summer 2027

4 Minutes Ago Remote or Hybrid 32-32 Hourly Internship 32-32 Hourly Internship Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Supports consulting projects involving business intelligence system analysis, design, implementation, dashboard creation, data collection, dataset organization, data management, and business analysis. Interns use visualization tools to communicate insights, assist with client technology and process-improvement initiatives, and participate in training while collaborating with senior mentors and client teams. Top Skills: Power BIPythonQlikRSQLTableau Wipfli

CRM Tech Consulting Internship - Summer 2027

4 Minutes Ago Remote or Hybrid 32-32 Hourly Internship 32-32 Hourly Internship Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Rotational CRM consulting internship providing hands-on exposure to Salesforce, Microsoft Dynamics 365, and Creatio. Responsibilities include CRM analysis, design, selection, implementation, configuration, testing, deployment, strategy roadmaps, business analysis, project management, client meetings, demos, sandbox environments, and capstone projects. Interns will develop consulting, communication, problem-solving, and Lean methodology skills while supporting client engagements across industries. Top Skills: CreatioCRMLeanMicrosoft Dynamics 365Salesforce

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply. Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.