AI/ML Platform Engineer

Technogen, Inc.
Charlotte, NC, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Data Analysis Cloud Computing Decision Support Systems Web Analytics System Availability AI Platforms Performance Monitor Tools for Reporting

Job description

Drive the measurement strategy for the Tachyon AI platform, defining KPIs, OKRs, and success measures for adoption, developer experience, platform reliability, governance, cost, and business value.

Build reporting frameworks, dashboards, and scorecards that track the AI platform lifecycle, including use-case intake, onboarding, model and agent deployment, usage, performance, and operational outcomes.

Analyze complex product, engineering, operational, model, and user-adoption datasets to identify trends, risks, bottlenecks, and improvement opportunities. Translate data into actionable recommendations that inform AI platform roadmap priorities, investment decisions, self-service improvements, and delivery planning.

Partner with product, engineering, data, security, governance, FinOps, and business teams to establish trusted AI platform metrics and reporting standards.

Define measurement approaches for platform availability, latency, utilization, quality, control adherence, adoption, time-to-value, and cost efficiency.

Create concise executive-level narratives, visualizations, and performance updates that communicate platform progress, outcomes, and business impact.

Requirements

AI, ML, data, developer, cloud, or enterprise platform analytics; KPI/OKR design; dashboarding; data interpretation; and executive communication.

8+ years of experience developing and rolling out measurement strategies for platforms

8+ years advanced analytical and data interpretation experience with the ability to identify trends, uncover insights, and translate data into actionable recommendations.

Strong understanding of product metrics, KPIs, and OKRs, including defining, tracking, and measuring performance against business objectives.

Experience developing performance reporting frameworks, dashboards, and scorecards to communicate progress, outcomes, and business impact.

Ability to structure and analyze complex datasets to support data-driven decision making for product and platform teams.

Executive communicator

About the company

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

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