Network Escalation Engineer - TS/SCI clearance

As a senior technical escalation engineer, you will be responsible for supporting mission-critical Federal and Intelligence Community environments using enterprise and data center networking technologies, with a focus on advanced switching platforms. The role leads complex technical escalations and Severity 1 incidents, performs root cause analysis and troubleshooting, and partners with engineering teams to resolve defects and develop long-term solutions.

• BS in a related field
• Active TS/SCI clearance
• 8+ years of enterprise networking experience
• 3+ years of switching experience
• 3+ years in a senior-level escalation, TAC, or Tier 3 Support role
• Expertise with Juniper EX and QFX platforms
• Experience supporting mission-critical federal, DoD, or intelligence agency environments

NICE TO HAVE:

• EVPN/VXLAN trouble shooting
• data center fabrics
• JNCIP, JNCIE, CCNP, CCNA, CCIE, or other certifications

Salary: $140,000 - $200,000 per year

A bit about us:

We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth.

With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we over diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.

This role requires a TS/SCI clearance 100% Onsite role

Why join us?

• Competitive Pay DOE + Bonus
• Comprehensive Benefits Package that is top-of-market
• 401k with a match
• Generous PTO
• Top-notch work/life balance, career growth, and exceptionally high employee satisfaction
• More!