Software / Network Technician, Lancaster PA

· Assemble, configure, maintain and repair computer network equipment (servers, workstations, switches, radios, media converters, phones, intercoms, cameras, access control devices, printers, power supplies, monitors, etc.).

· Install and configure software and firmware on network equipment.

· Ship and receive computer network equipment.

· Research and recommend new devices / components.

· Manage inventory pertaining to computer network equipment.

· Manage lifecycles of components.

· Provide support and assistance to customers and fellow employees.

· Perform software and firmware upgrades on managed devices.

· Evaluate and test new hardware and software products.

· Test and apply new software and firmware updates and patches.

· Assist fellow technicians with configuration of network equipment.

· Manage turnover of obsolete, used and discontinued equipment.

· Answer phone calls in a prompt, courteous and professional manner.

· Prior experience building / configuring servers and workstations.

· Prior experience configuring IP video systems a plus.

· Interest in computers and related technical subjects.

· Ability to safely and effectively operate hand and power tools.

· Good verbal and written communication skills.

· Attention to accuracy (when executing jobs and also when recording notes).

· Attention to detail (when executing jobs and also when recording notes).

· Willingness and ability to manage multiple incoming and ongoing tasks.

· Programming skills a plus.

· Driver’s license current.

· Personal vehicle available for periodic travel to/from jobs (mileage reimbursed).

· Pass drug tests and criminal background checks required for entry into schools and government properties.

The behavior and attitude required for this position includes:

· Positive attitude.

· Calm demeanor during busy and stressful times.

· Willingness to collaborate with fellow employees.

· Willingness to follow instructions (and also think for yourself when instructions might conflict with logic).

· Professional attire (basic dress code), grooming and personal appearance.

· Respect and adherence to company policies and procedures.

· Represent company and coworkers in a professional manner in and outside the office.

This is a full-time position that can be paid as hourly or salary.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off