Delivery Readiness & Enablement Manager

Hewlett-Packard Enterprise
Raleigh, NC, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$81,700.0 - $187,800.0
Working hours
Regular working hours

Tech stack

Software as a Service Cloud Computing Knowledge Management Network Service

Job description

We are seeking a Delivery Readiness & Enablement Manager to support our office in Raleigh, NC.

About the Team

The Delivery Readiness & Enablement team enables successful execution, adoption, onboarding, and operational readiness across HPE Networking Services portfolios and strategic initiatives. The team works closely with PMO, Customer Success, Delivery, Service Owners, and SMEs to build and execute readiness programs that support business transformation., We are looking for a highly organized and collaborative Delivery Readiness & Enablement Specialist to support the execution of global readiness initiatives.

This role will partner with enablement leads, program managers, SMEs, and business stakeholders to coordinate readiness activities, create enablement assets, maintain knowledge repositories, and execute launch readiness programs.

The ideal candidate combines strong project coordination skills with content creation capability and a passion for helping teams adopt new tools, processes, and service offerings., Program Coordination

  • Support readiness planning activities and project execution.
  • Coordinate stakeholder meetings, workshops, reviews, and deliverable tracking.
  • Manage readiness workstreams and action plans.
  • Track milestones, dependencies, risks, and deliverables.

Enablement Development

Develop and maintain:

  • Job aids
  • Quick-reference guides
  • Readiness checklists
  • Service onboarding materials
  • FAQ content
  • Process documentation
  • Launch communications
  • Knowledge articles
  • Support the development of role-based enablement experiences.

Knowledge Management

  • Maintain content repositories and knowledge assets.
  • Improve searchability and content organization.
  • Support governance and content lifecycle activities.
  • Assist with repository audits and content refresh programs.

Readiness Execution

  • Support launch readiness programs.
  • Coordinate and run enablement sessions and office hours.
  • Assist with stakeholder communications.
  • Gather feedback and track adoption indicators.
  • Help identify readiness gaps and improvement opportunities.

Stakeholder Engagement

  • Work directly with SMEs and business leaders to collect source content.
  • Support cross-functional collaboration activities.
  • Assist with workshop and review facilitation.
  • Build strong working relationships across globally distributed teams.

Requirements

Bachelor’s degree or equivalent experience.

3+ years’ experience in:

  • Enablement
  • Customer Success
  • Training Coordination
  • Program Coordination
  • Adoption Programs
  • Business Operations
  • Strong written and verbal communication skills.
  • Strong organizational and project coordination capabilities.
  • Experience creating business content and collateral., * Experience supporting SaaS, cloud, networking, or technology organizations.
  • Familiarity with knowledge management practices.
  • Experience supporting onboarding or readiness programs.
  • Understanding of change management and user adoption concepts.
  • Experience working in matrixed global organizations.

Success Measures

  • Deliverables completed on time and at high quality.
  • Increased stakeholder engagement and satisfaction.
  • Improved content usage and discoverability.
  • Successful execution of launch readiness activities.
  • Increased adoption of newly launched services and capabilities.
  • Consistent maintenance of global enablement assets.

Benefits & conditions

“The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

  • United States of America: Annual Salary USD 81,700 - 187,800 in North Carolina The listed salary range reflects base salary. Variable incentives may also be offered.”

About the company

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

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