Manager, Software Development

The Manager, Software Development leads one software development team, or a clearly defined front-end, back-end, or full-stack product area, responsible for delivering reliable, secure, and scalable solutions within Rethink First. The role owns direct people management, coaching, performance, delivery execution, quality, operational readiness, and practical team-level adoption of AI-DLC to improve how software is planned, built, tested, released, and supported.

The ideal candidate is a hands-on software development leader who develops engineers, removes delivery barriers, and helps the team use AI responsibly within a disciplined development lifecycle. They bring clarity when priorities evolve, move work forward with sound judgment and a strong sense of ownership, operate effectively in a fast-moving environment, and build trusted stakeholder alignment across Product, Operations, Support, Security, and customer-facing teams. Enterprise architecture strategy and governance are outside the scope of this role.

What You’ll Do

• Lead one front-end, back-end, or full-stack software development team within an assigned product area through planning, execution, delivery, release readiness, and ongoing support of product commitments.

• Manage, mentor, and develop engineers through coaching, feedback, clear expectations, performance management, and practical growth plans.

• Partner with Product Management to translate roadmap priorities into achievable team delivery plans, user stories, sequencing, capacity planning, and measurable outcomes.

• Remain technically engaged by partnering with technical leads where applicable, guiding team-level design discussions, reviewing code and technical approaches when needed, supporting proof-of-concept work, and reinforcing sound engineering practices.

• Strengthen engineering execution through pragmatic Agile practices, predictable planning, repository health, automated testing, quality gates, technical debt management, operational readiness, and production learning.

• Serve as a trusted cross-functional partner to Product, Operations, Support, Security, and customer-facing teams; resolve customer issues, strengthen feedback loops, navigate tradeoffs, and keep team priorities aligned with operational and business needs.

• Build a culture of ownership, quality, trust, collaboration, and continuous improvement; use delivery, quality, reliability, and team-health measures to guide decisions.

How We Work with AI

• Embed AI-DLC practices into day-to-day software delivery to improve productivity, quality, documentation, testing, and release confidence without replacing sound engineering judgment or human accountability.

• Establish practical team-level guardrails for AI-assisted coding, testing, review, security, privacy, and release validation, with clear accountability for human judgment and final acceptance.

• Coach the team on effective AI-assisted development practices, including context engineering, test generation, refactoring support, documentation support, and responsible use of agents or copilots.

• Measure AI-DLC effectiveness through delivery predictability, cycle time, defect trends, quality of AI-assisted output, review findings, team adoption, and business impact.

• 6+ years of software engineering or web development experience, including 2+ years leading engineers as a manager or technical lead.

• Proven success delivering SaaS, web, mobile, or cloud-based software products in a fast-moving environment with evolving priorities and multiple stakeholders.

• Strong technical foundation in modern software development, including C#/.NET, SQL, APIs, JavaScript/TypeScript, cloud platforms such as Azure, automated testing, CI/CD, and secure development practices.

• Demonstrated ability to improve engineering practices, resolve delivery risks, manage technical debt, and support modernization while maintaining product stability.

• Track record of leading a team through growth, modernization, or organizational change while sustaining engagement, accountability, and delivery momentum.

• Sound judgment and initiative, with the ability to make decisions, surface tradeoffs, and advance work with limited direction while keeping stakeholders aligned.

• Experience building healthy development team practices, including prioritization, sprint planning, estimation, code review, test automation, incident response, and performance visibility.

• Practical experience applying AI-assisted development within a software team, including context engineering, evaluation, human oversight, automated gates, and security and privacy controls.

Nice to Have

• Healthcare technology experience and familiarity with HIPAA, HITRUST, SOC 2, cybersecurity, privacy, and resilience.

• Experience improving developer productivity, test automation, CI/CD, observability, or modernization of established SaaS products.

• Experience with LLM platforms, coding agents or copilots, AI evaluation, or developer-platform tooling.

• Generous health, dental, & vision benefits package

• Flexible paid time off

• 11 paid company holidays

• 401k + matching

• Parental leave

• Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.

Rethink First is on a mission to inspire hope and power potential. We are a market leader in behavioral and mental health technology, serving employers, schools, government agencies, behavioral health providers, clinicians, and families worldwide.