Environment Manager / IT and Systems operations Manager

We’re now looking for an IT Environment Manager to join our growing team. Under the direction of the UK IT Operations Manager the Environment Manager will be responsible for the coordination and management of application and system releases across various environments. Scheduling and control of specific environments across various disparate application landscapes.

Your role will require a strong understanding of Infrastructure/Application and Business systems to enable the scheduling of the required resources to be available to allow the Testing Streams to have the appropriate environments available.

You’ll be responsible for:

Environment Management:

• Coordinates the End - End deployment to environments and processes under development structure in order to facilitate improve knowledge sharing between developers testers to maintain and improve quality and delivery speeds.

• Raising of requests to change environments with internal and external teams and providers

• Liaising with relevant IT Development/Support Groups across the UK Group to provide a environments to receive specific systems against affinity groups.

• Advises on release packages for deployments to Test and Production environments

• Provide management reports on status of environment lifecycle.

• Contributes to the service introduction lifecycle

• Conducts and controls effective communication channels between internal development teams.

• Consistently promotes and delivers high-quality services to our customers

• Works closely with the UK IT Operations Manager to enforce evolving working practices to improve quality and standards.

Leadership

• Challenges others to develop as leaders while serving as a role model.

• Provides Line Management and 1-2-1 activities if required.

• Inspires coworkers to attain goals and pursue excellence.

• Identifies opportunities for improvement and makes constructive suggestions for change.

• Manages the process of innovative change effectively.

• Remains on the forefront of emerging industry practices.

• Facilitates effective team interaction across internal and external support teams

Technical Expertise

• Understands Client Server concepts

• Understands browser / client specific compatibility issues.

• Has worked in a pressured environment with internal and external parties.

• Has experience of working at group level

• Can demonstrate good service design and delivery standards

• Has knowledge of ITIL V3 framework

• Higher Education qualification in IT and or Management

Communication

• Can direct a team and internal client meetings effectively.

• Can keep technical and stakeholder teams well informed of changes within the organization

• Delivers engaging, informative, well-organized presentations.

• Resolves and/or escalates issues in a timely manner.

• Understands how to communicate difficult/sensitive information tactfully.

Plus, we’re looking for someone who has:

• Excellent interpersonal communication at all levels.

• Strong prioritisation and time management skills

• Ability to prepare good quality written documentation.

• Motivated, career focused, able to approach challenging situations in a calm, logical, disciplined and methodical manner.

Salary: Up to £50,000 dependent on experience + 3% flexible benefits + on target bonus of 10% + contributory pension, * Competitive salary with annual bonus

• Contributory pension

• 3% flexible benefits - including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week’s worth of holiday subject to start date

• Free shuttle bus from Leeds City Centre

• Subsidised on-site restaurant

• Free on-site gym

• Excellent coaching and training