Business Intelligence & Sales Support Manager
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Role details
Tech stack
Job description
Hello, we’re L’Oréal. We’re not just building brands, we’re shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).Intrigued? Keep reading, this might be the opportunity you’ve been searching for. A Day in the Life You steer commercial performance for the LDB Benelux division, translating raw numbers into clear sales strategies. Reporting to the Commercial Director, you lead a 6-person Trade & Sales Support team to empower key account managers and channel leads.
- Deliver automated commercial dashboards, tracking sell-in, sell-out, and stock-in-trade targets across Belgium and the Netherlands.
- Partner with Finance and Commercial Directors to arbitrate commercial trade terms, forecasts, and landing numbers.
- Drive data transformation by deploying Power BI dashboards and supporting the roll-out of projects like NEO and the LPS B2B platform.
- Monitor customer satisfaction across channels, analysing NPS results to spot actionable growth opportunities for our pharmacy and mass retail partners.
- Collaborate transversal teams across supply chain, digital, and marketing to ensure data consistency across brands like CeraVe, La Roche-Posay, and Vichy.
Requirements
You bring a genuine partner mindset, cut through complexity with clarity, and turn retail analytics into actionable commercial strategy. You bring:
- A Master’s degree, preferably, and 3-5 years of relevant professional experience.
- Commercial Acumen: Demonstrated track record in commercial data analysis, understanding retail dynamics like sell-in, sell-out, rebates, and trade negotiations.
- Data Analytics & BI : Advanced capability in P…
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