Senior Ecommerce Coordinator

• Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
• Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency.
• Manage the day-to-day execution of the SEO roadmap and own the relationship with the SEO agency, working closely with the Senior Ecommerce Trading Manager, Creative, Ecommerce and external Development teams to ensure initiatives are prioritised, delivered on time, and communicated effectively. Provide monthly progress updates and performance recaps alongside recommendations to stakeholders.
• Develop and manage the onsite search, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives.
• Lead the day-to-day trading and optimisation of the US ecommerce experience, implementing trading, merchandising, localisation, and customer journey improvements to maximise commercial performance and enhance the customer experience. Provide weekly reporting on the US trading performance.
• Support the successful delivery of new ecommerce features and functionality by coordinating user acceptance testing (UAT), quality assurance (QA), launch readiness, and post-launch performance monitoring to ensure a seamless customer experience and identify opportunities for optimisation.
• Pull data, analyse and provide actionable insights and summaries for weekly trade meetings, post-launch performance analysis, AB testing outcomes, monthly performance reports, and ad hoc analysis requests. Share key findings with senior stakeholders to support visibility, alignment, and informed decision-making.
• Management of onsite bugs, including logging all bugs, tracking, and testing; collaborating with the development agency to ensure timely resolution.
• Partner closely with internal teams (Brand, Creative, Merchandising, CRM, etc.) to ensure smooth execution of onsite changes and digital initiatives.
• Support the planning and launch of promotional periods and trade levers, ensuring onsite messaging is aligned with marketing sends and supports commercial objectives., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just “cv.doc” or “curriculum vitae.docx” or “my_illustration.jpg”. Instead use a format like this “joe_bloggs_cv.docx”

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Rixo seeks a detail-oriented, commercially minded Senior Ecommerce Coordinator to support the day-to-day trading and optimisation of our website. Working on a hybrid basis in London, the successful applicant will play a key part in ensuring Rixo’s ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives.

The Senior Ecommerce Coordinator will maintain the onsite customer journey, execute trading updates, support market-specific optimisation, and ensure all content, search, and merchandising elements perform effectively. Working closely with the Senior Ecommerce Trading Manager and Ecommerce Assistant, you will help deliver the digital roadmap, manage SEO and CRO initiatives, and ensure technical issues are identified and resolved quickly.

This is a hands-on role suited to someone who thrives in a fast-paced environment, enjoys problem-solving, and is motivated by delivering a seamless, high-performing digital experience across multiple markets., * At least 2 years’ ecommerce experience

• Commercially driven, with experience in driving ecommerce trade performance.
• Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Experience managing SEO, CRO, merchandising, or digital optimisation initiatives.
• Strong technical ability to support with 3rd party platforms.
• Resilient, adaptable and confident working in a fast-paced environment.
• Highly organised with strong attention to detail.
• Collaborative in approach and works well with other teams and agencies.
• Ecommerce experience within a fashion brand is a plus.

• Hybrid working: three days on-site each week.
• 25 days annual leave plus bank holidays.
• Generous staff discount across all RIXO collections plus early access to sample sales before anyone else.
• Team socials that actually happen. We celebrate the work and the people behind it.
• Health cash plan to cover the everyday stuff: opticians, physio, dental. The things that add up.

About: RIXO’s story began in 2015 in the London living room of best friends Henrietta Rix & Orlagh McCloskey, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the contemporary market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.

In the last three years, we’ve grown quickly and are now stocked by over 100 wholesale partners across the world - from Net a Porter and My Theresa online, to Selfridges, Saks Fifth Avenue and David Jones across the globe in the real world. We recently won the Drapers Award for Premium Brand of the year, and we’re only just getting started! Back To Results

A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn’t find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.