Build Engineer
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Role details
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Job description
| Job DescriptionBuild Engineer | 3 Month Contract | £12.71 PAYE | IpswichREED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst/Build Engineer to join a busy Digital Services team.This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.The RoleYou’ll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you’ll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.Key responsibilities include: Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices Supporting device rollouts, refresh programmes and new starter equipment |
Requirements
requests Maintaining accurate asset records and inventory databases Logging, tracking and resolving IT incidents and service requests Supporting users with device setup and troubleshooting Managing stock levels of hardware and peripherals Updating service management and asset tracking systems Providing guidance and training to end users on devices and applications Escalating technical issues where appropriateWhat We’re Looking For Experience within an IT support, deployment, build or endpoint environment Experience configuring laptops, desktops and mobile devices Strong customer service and communication skills Experience using ITSM or service desk systems Experience maintaining asset records and inventories Good working knowledge of Microsoft technologies, including Office 365 Ability to prioritise workload and work independently Full UK driving licence or ability to travel between sites when requiredHighly Desirable Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot Healthcare or public sector experience Experience supporting large-scale device deployments Knowledge of ITIL processesIf you have the relevant experience for the role, please apply using the link provided or email your CV
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