Dynamics 365 F&O Platform & DevOps Engineer

VE3 is looking for an experienced Dynamics 365 Finance & Operations Platform & DevOps Engineer to take technical ownership of D365 F&O environments, deployments, release management, Azure DevOps and platform operations.

We are looking for someone who understands how a large enterprise D365 F&O platform is administered, deployed, maintained, upgraded, monitored and supported across development, test, UAT and production environments.

The successful candidate will work closely with D365 developers, functional consultants, solution architects, infrastructure/cloud teams and customer stakeholders to provide a reliable and controlled engineering and release capability for Dynamics 365 F&O.

The role would suit someone with a background in Dynamics AX / D365 F&O administration combined with Azure DevOps, release engineering, production deployment and Microsoft cloud technologies., D365 F&O Platform & Environment Management

• Manage and support Microsoft Dynamics 365 Finance & Operations environments across development, test, UAT, sandbox and production.
• Administer D365 F&O environments through Microsoft Lifecycle Services and associated Microsoft platform services.
• Coordinate environment provisioning, refreshes, database movement and environment maintenance activities.
• Manage sandbox-to-production release processes and production deployment activities.
• Plan and execute application updates, platform updates, servicing activities and environment upgrades.
• Maintain environment configuration and ensure consistency across the D365 landscape.
• Support troubleshooting of application, deployment, environment and infrastructure-related issues.
• Coordinate planned maintenance and minimise disruption to business-critical environments.

Azure DevOps & CI/CD

• Own and continuously improve Azure DevOps processes supporting D365 F&O engineering.
• Design, configure and maintain build and release pipelines.
• Automate build, packaging, validation and deployment processes wherever practical.
• Manage branching, source control, pull requests and release governance.
• Establish appropriate deployment gates, approvals and quality controls.
• Maintain release artefacts and traceability between requirements, code, builds and deployments.
• Work with development teams to improve deployment reliability and shorten release cycles.
• Troubleshoot failed builds and deployments and coordinate remediation.

Release & Deployment Management

• Own the technical release process from development through to production.
• Create and maintain deployment schedules, release plans, rollback plans and implementation runbooks.
• Coordinate dependencies across technical and functional workstreams.
• Manage software deployable packages and validate packages prior to production deployment.
• Perform or coordinate production deployments under controlled change-management processes.
• Ensure releases are tested and technically validated before promotion.
• Support out-of-hours or scheduled production releases when required.
• Perform post-deployment validation and coordinate resolution of release-related incidents.

Dynamics AX / D365 Technical Administration

• Bring strong knowledge of Microsoft Dynamics AX and Dynamics 365 F&O architecture and administration.
• Understand D365 application topology, environments, databases, integration points and deployment architecture.
• Support database refreshes, data movement and environment cloning activities.
• Assist technical teams with troubleshooting performance, integration and environment issues.
• Work with developers on D365 development lifecycle and deployment requirements.
• Support implementation and management of integrations between D365 F&O and other enterprise platforms.

Azure & Microsoft Cloud

• Support Azure services used within the wider D365 solution architecture.
• Understand Azure identity, networking, monitoring and integration concepts relevant to enterprise D365 implementations.
• Work with Microsoft Entra ID for identity and access requirements.
• Support integration of D365 with Azure-hosted services and enterprise applications.
• Work alongside cloud engineering teams where D365 solutions depend on Azure services.

Power Platform

• Understand the relationship between Dynamics 365 F&O, Microsoft Dataverse and the Power Platform.
• Support environments where D365 F&O integrates with Power Apps, Power Automate or Dataverse.
• Understand environment administration and deployment considerations across the Microsoft business applications ecosystem.
• Experience with dual-write or other D365 F&O/Dataverse integration approaches would be advantageous.

Production Operations & Support

• Provide technical support for production D365 F&O environments.
• Diagnose deployment, integration, configuration and platform issues.
• Work with application support teams to perform root-cause analysis.
• Support incident, problem and change-management processes.
• Maintain operational documentation and standard operating procedures.
• Identify recurring issues and introduce automation or engineering improvements to reduce them.
• Participate in major incident resolution where D365 platform expertise is required.

Monitoring & Performance

• Monitor platform health and identify potential operational issues.
• Work with Microsoft monitoring and Azure monitoring capabilities as appropriate.
• Analyse errors, logs, batch processes and environment telemetry.
• Support troubleshooting of performance issues and technical bottlenecks.
• Work with Microsoft support where product-level escalation is required.

Security & Governance

• Follow secure deployment and environment-management practices.
• Support access control and privileged access processes for D365 environments.
• Maintain separation between development and production responsibilities where required.
• Ensure production changes are appropriately authorised, documented and auditable.
• Support customer security, compliance and change-control requirements.

Essential Technical Skills

Candidates should have strong practical experience across most of the following:

• Microsoft Dynamics 365 Finance & Operations
• Microsoft Dynamics AX, preferably AX 2012
• D365 F&O environment administration
• Microsoft Dynamics Lifecycle Services (LCS)
• Azure DevOps
• Azure Repos
• Azure Pipelines
• CI/CD
• Build and release management
• D365 software deployable packages
• D365 environment provisioning and servicing
• Production deployment
• Environment refreshes and database movement
• Source-control and branching strategies
• Release and change management
• Microsoft Azure
• Microsoft Entra ID
• Power Platform
• Dataverse
• Enterprise application support

Highly Desirable Skills

Experience in some of the following would be particularly useful:

• X++ development knowledge
• D365 F&O development architecture
• Visual Studio for Dynamics development
• PowerShell scripting
• Azure CLI
• REST APIs
• Azure Logic Apps
• Azure Functions
• Service Bus
• SQL Server / Azure SQL
• Data Management Framework
• Electronic Reporting
• Dual-write
• Dataverse integrations
• Power Automate
• Power Apps
• Application Insights
• Azure Monitor
• Infrastructure or deployment automation
• Microsoft FastTrack processes
• Large-scale D365 implementation or migration programmes

The candidate does not necessarily need to be the primary X++ developer, but should understand the development lifecycle sufficiently well to work closely with developers and diagnose build, packaging and deployment issues.

We would normally expect:

• 5+ years of overall Microsoft Dynamics / enterprise application experience.
• 3+ years of hands-on Dynamics 365 F&O experience.
• Strong previous experience with Dynamics AX would be beneficial.
• Significant hands-on Azure DevOps experience.
• Proven responsibility for D365 production deployments.
• Experience supporting multiple D365 environments within enterprise programmes.
• Experience managing releases into production.
• Experience working within structured change-management and production-support processes.
• Experience working with geographically distributed development and support teams., * Microsoft Certified: Azure Administrator Associate
• Relevant Dynamics 365 Finance & Operations certifications
• Relevant Azure DevOps or DevOps engineering certifications

Equivalent practical experience is more important than certification alone.