Site Reliability Engineer

• We will support teams using ConnellsX and respond to incidents in a structured, blameless way.
• We will investigate root causes and drive post-incident actions to completion.
• We will define SLIs, contribute to SLOs, and monitor error budgets.
• We will build dashboards, alerts, and runbooks to improve visibility.
• We will automate repetitive tasks to reduce operational toil.
• We will collaborate with cross-functional teams to enhance reliability and observability.
• We will support performance testing and capacity planning.
• We will proactively identify and prioritise reliability improvements.

Technologies:

• Azure
• C#
• Cloud
• Docker
• GitHub
• Support
• Kubernetes
• NextJS
• OpenTelemetry
• PowerShell
• React
• Security
• Terraform
• ASP.NET
• DevOps

• We need hands-on experience with Azure Monitoring, including Application Insights, Alerts, and Action Groups.
• We need strong knowledge of OpenTelemetry, including Kubernetes.
• We need scripting and automation experience with PowerShell and/or Azure CLI.
• We need experience with Terraform and GitHub Actions.
• We need the ability to define SLIs and SLOs and manage error budgets.
• We need incident response and post-incident review experience.
• We need familiarity with Docker and Kubernetes.
• We need strong communication and documentation skills.
• Desirable: working knowledge of .NET/C# and React/NextJS.
• Desirable: experience with cloud cost optimisation.
• Desirable: knowledge of Azure networking, including DNS, VNets, and Firewalls.
• Desirable: understanding of security frameworks such as ISO 27002 and NIST CSF.
• Desirable: Azure certifications.
• We need applicants to have the right to work in the UK, as we are unable to provide visa sponsorship.