Hardware Product Support Engineer

Reporting to the Engineering Manager, your responsibilities will include:

• Providing first-line engineering support for electronic and electromechanical assembly and testing.
• Diagnosing faults at the bench, resolving production issues and escalating problems that require design changes.
• Creating and maintaining assembly instructions, test procedures and other production documentation.
• Designing, building and maintaining test jigs, wiring harnesses and test equipment.
• Updating bills of materials and supporting engineering change control.
• Leading the production side of new product introduction, ensuring products move smoothly from design handover into manufacture.
• Working with quality and purchasing teams to investigate component and assembly issues, identify root causes and implement corrective actions.
• Improving build consistency, test coverage and production efficiency., You’ll have ownership of the tools, documentation and processes that production relies on every day. Working closely with engineering, manufacturing and quality colleagues, you’ll help improve the reliability of specialist hardware and shape how new products are built and tested.

• An engineering qualification in electronics, electrical, mechatronics or manufacturing, a completed engineering apprenticeship, or equivalent practical experience.
• Experience supporting electronic or electromechanical products within a production or manufacturing environment.
• Strong build and test fault-finding skills.
• The ability to interpret schematics, wiring diagrams, mechanical drawings and bills of materials.
• Practical experience with soldering, rework and wiring harness assembly.
• Confidence using oscilloscopes, multimeters and bench power supplies.
• Experience producing clear technical documentation and maintaining it under version control.
• A structured approach to problem-solving and root cause analysis.

Useful additional experience

Experience with new product introduction, test fixture design, engineering change control, ERP/MRP systems or lean manufacturing would be beneficial. Familiarity with IPC workmanship standards, ESD controls, basic CAD and interfaces such as RS232, RS485, USB or Ethernet would also be useful.

Adria Solutions is recruiting a Hardware Production Support Engineer for an established technology manufacturer whose products support customers in critical operational environments.

This hands-on role sits at the heart of engineering and manufacturing. Based on the production floor, you’ll resolve build and test issues, improve manufacturing processes and help take new hardware products into reliable, repeatable production.

It’s an opportunity for someone who enjoys practical fault-finding, takes ownership of problems and wants to see the direct impact of their work.