User Access Management Analyst

The User Access Management Analyst is responsible for the implementation, security, maintenance and access administration of Information Security managed technologies, to include access controls across various distributed platforms. Focus on Identity Administration and Access Governance. Required to understand, adhere and enforce departmental and Corporate Security standards, policies and procedures.

• Associates degree, or equivalent job experience
• Minimum 5 years customer service experience required
• At least 3 years call center experience preferred
• Minimum 2 years healthcare business processes acumen/operational knowledge
• UTIL exposure
• Advanced Active Directory and user account management knowledge
• Intermediate business productivity software knowledge
• Advanced comprehensive documentation ability
• Advanced handling of difficult/angry customers
• Flexibility to influence people at all levels
• Advanced ability to coordinate methods, techniques and evaluation of criteria across organizational silos in order to obtain optimal results
• Exceptional oral/written communication and presentation abilities, Access Control, Analysis Skills, Business Processes, Business Solutions, Call Centers, Communication Skills, Customer Support/Service, Documentation, Healthcare, Information Systems/Technology IS/IT Administration, Information/Data Security (InfoSec), Microsoft Active Directory, Multiplatform/Cross-Platform, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Retirement Plan, Security Monitoring, Technical Leadership, User Account Administration, Writing Skills

• Entry salary dependent upon education, experience and skill set, * Medical, Dental and Vision coverage including coverage for eligible dependents
• Employer paid basic life coverage with buy-up coverage options
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available
• Retirement Plan 401(a)
• Retirement Plan 403(b) plans with employer matching contributions.
• Employee Assistance Program
• Employee discount on Valley View Medical Services
• Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
• Free Use of Sunlight and Aspen SkiCo day passes, based on availability.

Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.