Senior Manager: Systems Administration, Development & Integration

Performs highly responsible managerial functions for the Technology Department. Manages the administration, development, integration, security, and ongoing support of enterprise systems, including commercial, cloud-based, and custom-developed solutions. Serving as the Information Technology Office’s lead systems and data architect, the position is responsible for defining and maintaining enterprise system architecture, documenting system and data relationships, and ensuring data integrity, interoperability, and efficient information flow across the organization. The position directly supervises systems analysts responsible for supporting functional business units and their respective staff while ensuring system reliability, effective service delivery, and continuous process improvement.

Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
• Emergencies
• Evenings/Nights
• Extended hours
• Holidays
• Inclement weather conditions
• On call
• Outside of normal business hours
• Overtime as needed
• Peak season
• Weekends, * Manages the acquisition, administration, development, maintenance, and operational support of assigned systems in compliance with Systems Development Life Cycle best practices.
• Leads the design, development, maintenance, and documentation of the District’s enterprise data architecture, including system integrations, data flows, and relationships among enterprise applications. Ensures the accuracy, consistency, security, and integrity of data across all enterprise systems that comprise the digital ecosystem.
• Promotes innovation and ensures compliance with district policies, strategic priorities, and applicable regulatory requirements through the effective application of emerging technologies and industry best practices.
• Leads all Business Process Reviews and related activities for assigned projects and systems.
• Develops, monitors, and maintains department key performance indicators and associated workflows to ensure all established division service level agreements are met in accordance with ITIL and industry best practices.
• Monitors progress and prepares weekly and monthly status reports for the Enterprise Systems Group.
• Responsible for vendor, contractor, and contract management. Cultivates strong professional relationships with technology vendors and service providers. Evaluates vendor performance, negotiates contracts, and resolves issues promptly.
• Leads a team of professionals, providing guidance, mentorship, and performance feedback. Sets clear goals, allocates resources, and fosters a collaborative work environment. Promotes continuous learning and skill development within the team.
• Performs other related duties as assigned within the same classification or lower., * This position acts as the manager for 6 to 20 direct staff.
• This position acts as the manager for 11 to 49 indirect staff.
• This position manages 1 to 2 departments.

Management Duties/Responsibilities

• Interviews, selects, and trains employees.
• Sets/adjusts pay rate and work hours.
• Directs the work of employees.
• Maintains records for use in supervision.
• Assess employees’ performance (productivity/efficiency) to make promotional recommendation/other status changes.
• Handles employee complaints/grievances.
• Disciplines employees.
• Plans the work.
• Determines the techniques to use.
• Apportions the work among the employees.
• Determines the type of materials, supplies, machinery, equipment or tools to be used of materials or merchandise to be brought, stocked and sold.
• Controls the flow and distribution of materials or merchandise and supplies.
• Provides for the safety and security of the employees or the property.
• Plans and controls the budget.
• Monitors and implements legal compliance measures.

PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: under 1/3 of the time
• Walking: under 1/3 of the time
• Sitting: between 1/3 and 2/3 of the time
• Keyboarding: between 1/3 and 2/3 of the time
• Talking: between 1/3 and 2/3 of the time
• Hearing: between 1/3 and 2/3 of the time
• As required by the duties and responsibilities of the position.

Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Bachelor’s Degree in information science or related field of education from a regionally accredited college or university required;

• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position., * Seven (7) years relevant progressively responsible professional experience in systems analysis and programming experience required; and
• Five (5) years related management experience required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities and Other Characteristics

• Ability to empower the self-motivation of others.
• Knowledge of data and data flow through an organization.
• Demonstrated strategic thinking skills.
• Ability to develop, implement and maintain district wide plans.
• Ability to discern and set priorities and be results oriented.
• Ability to provide leadership and supervise the work of others.
• Familiarity with and utilization of database management software systems, spreadsheet applications, data file manipulation, document preparation, and word processing applications and programs.
• Demonstrated project management skills and ability to successfully manage multiple tasks simultaneously.
• Demonstrated organizational, analytical and planning skills.
• Demonstrated verbal, written, and presentation communication skills.
• Demonstrated excellence establishing and maintaining high customer service standards.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Hold or be eligible for Lean Six Sigma Yellow Belt Certification issued by The Council for Six Sigma Certification (CSSC), The International Association for Six Sigma Certification (IASSC) or an accreditied training provider preferred, * Moderate: between 1/3 and 2/3 of the time

Weight & Force Lifting and carrying requirements

• Up to 10 pounds: under 1/3 of the time

Anne Arundel County Public Schools is a school community where everyone can belong, grow, and succeed. AACPS is the 4th largest public school system in Maryland. Located centrally between the Chesapeake Bay, Baltimore and Washington, DC, our 130+ schools support over 85,000 students in the PreK - 12 setting.