System Administrator

Are you a Mac-focused IT professional looking to take the next step in your systems administration career? We’re partnering with a well-established, multi-site organization seeking an IT Systems Administrator to support a predominantly Apple-based environment while contributing to key infrastructure and IT service management initiatives.

This is an excellent opportunity for someone with strong macOS, Jamf, and Google Workspace experience who enjoys balancing hands-on end-user support with systems administration, process improvement, and project work.

What You’ll Do

End-User Support & Device Management

• Provide Tier II/III support for Mac computers, iPhones, iPads, and related technologies.
• Configure, deploy, maintain, and troubleshoot end-user hardware and software.
• Support printing, conferencing, collaboration, security, and productivity tools.
• Deliver exceptional customer service to employees at all levels, including executive leadership.
• Manage endpoint security, software deployment, and device lifecycle activities.

Systems Administration & Infrastructure

• Administer and support a primarily Mac-based environment.
• Manage and optimize Jamf Pro for device deployment, policies, compliance, and inventory.
• Support Google Workspace, identity management, and user provisioning activities.
• Assist with Windows servers, networking equipment, firewalls, wireless infrastructure, and related systems.
• Participate in infrastructure upgrades, security initiatives, and technology modernization projects.

IT Service Management & Process Improvement

• Help drive improvements within the organization’s IT service delivery model.
• Assist with the implementation and ongoing optimization of a new ITSM platform.
• Manage support tickets, service requests, and incident resolution activities.
• Create and maintain technical documentation, SOPs, workflows, and system diagrams.
• Identify automation opportunities and process enhancements that improve user experience and operational efficiency.

• 2+ years of IT systems administration and end-user support experience.
• Strong hands-on experience administering macOS environments.
• Experience managing Apple devices with Jamf Pro.
• Experience supporting Google Workspace and identity management platforms.
• Strong troubleshooting skills across desktops, networking, applications, and infrastructure.
• Experience working within a ticketing or ITSM environment.
• Ability to work independently while collaborating effectively within a small IT team.
• Excellent communication and customer service skills., * Jamf certifications.
• Apple certifications.
• Experience supporting Windows Server environments.
• Familiarity with networking, firewalls, Wi-Fi infrastructure, and security technologies.
• Exposure to ITIL practices and service management frameworks.
• Experience with MFA, SSO, endpoint security, and related cybersecurity tools.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.