Data Scientist, Consultant

The AI & Machine Learning team works in partnership across the enterprise to accelerate business outcomes by applying machine learning, statistical analysis, generative AI, and applied AI to build intelligent products that create “intelligence at scale.” Reporting to the Director, AI & Machine Learning, the Data Scientist, Consultant will develop and deploy novel applications that leverage machine learning models, statistical methods, and generative AI. This role focuses on rapidly developing new features and working across partner teams to deliver solutions and maximize impact, translating cutting-edge AI research into real-world products and taking features from 0 to 1. You will design, build, and ship production-grade AI products, including LLM-powered applications, AI agents and copilots, retrieval-augmented generation (RAG) and search, statistical models, and AI-enabled automation, embedded directly into customer-facing applications and enterprise workflows such as claims, payment integrity, clinical insights, and member experience.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning., Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Your Work

In this role, you will:

• Develop and deploy novel applications that leverage machine learning and generative AI models, contributing to the technical direction for AI, machine learning, and statistical analysis across the organization
• Design and develop scalable applications leveraging machine learning and generative AI models-LLM applications, copilots, agents, and RAG and search-embedded in customer-facing products and enterprise workflows
• Rapidly prototype new features and iterate based on evaluation results and statistical analysis
• Contribute to the architecture and development of new products and features from 0 to 1
• Collaborate with researchers and product managers to translate cutting-edge AI and machine learning research into tangible product features
• Build the APIs, services, and data and retrieval pipelines that expose AI and machine learning capabilities to applications
• Optimize software performance and ensure the reliability of deployed applications
• Apply and promote best practices for building and deploying machine learning and generative AI applications
• Evaluate model performance using statistical analysis, analyze results, and implement improvements, ensuring responsible and compliant AI
• Provide technical guidance to less experienced team members, fostering a collaborative and high-performing environment

Your Work

In this role, you will:

• Develop and deploy novel applications that leverage machine learning and generative AI models, contributing to the technical direction for AI, machine learning, and statistical analysis across the organization
• Design and develop scalable applications leveraging machine learning and generative AI models-LLM applications, copilots, agents, and RAG and search-embedded in customer-facing products and enterprise workflows
• Rapidly prototype new features and iterate based on evaluation results and statistical analysis
• Contribute to the architecture and development of new products and features from 0 to 1
• Collaborate with researchers and product managers to translate cutting-edge AI and machine learning research into tangible product features
• Build the APIs, services, and data and retrieval pipelines that expose AI and machine learning capabilities to applications
• Optimize software performance and ensure the reliability of deployed applications
• Apply and promote best practices for building and deploying machine learning and generative AI applications
• Evaluate model performance using statistical analysis, analyze results, and implement improvements, ensuring responsible and compliant AI
• Provide technical guidance to less experienced team members, fostering a collaborative and high-performing environment, At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

• Bachelor’’s degree in computer science, statistics, quantitative discipline, or equivalent practical experience
• 7 years of experience in software development, applied AI/ML, and statistical analysis
• Demonstrated track record of building and shipping software products rapidly, not just developing models or analyses
• Working knowledge of machine learning and statistical analysis methods, with experience applying these techniques to business problems
• Strong software engineering skills and proficiency in Python, including building APIs and backend services
• Experience with ML design and ML infrastructure, including model deployment, evaluation, and data processing, and working with machine learning frameworks and libraries
• Hands-on experience with deep learning and LLM application frameworks, including PyTorch, TensorFlow, LangChain, and LangGraph
• Hands-on experience building applications that leverage generative AI models, including prompt engineering and retrieval-augmented generation (RAG)

Preferred Knowledge and Experience

• Master’’s degree; or a PhD with relevant experience
• Experience with generative AI research or applications
• Experience building agent-based systems and working with orchestration frameworks
• Experience with cloud computing platforms and infrastructure (e.g., Azure, Google Cloud, or AWS), and scalable data processing with SQL or Spark
• Solid MLOps and LLMOps practices, including CI/CD, monitoring, and model lifecycle management
• Experience rapidly developing and shipping software in a fast-paced, customer-facing environment, adapting to changing priorities
• Understanding of responsible AI and governance for regulated or healthcare environments, Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Cloud Computing, Computer Science, Computer Skills, Computer Systems, Consulting, Continuous Deployment/Delivery, Continuous Integration, Customer Experience, Customer Relations, Data Management, Data Processing, Data Recovery, Data Science, Embedded Systems, Engineering, Healthcare, Leadership, Machine Learning, Microsoft Windows Azure, Performance Modeling, Performance Tuning/Optimization, Product Development, Product Shipments, Python Programming/Scripting Language, SQL (Structured Query Language), Scalable System Development, Software Design, Software Development, Software Engineering, Statistical Modeling, Statistics, Team Player, Technical Leadership