technical SmartMeter Operations & AMI Network Specialist IV

Smart Meter & AMI Operations Network Monitoring & Troubleshooting: Monitor, analyze, troubleshoot, and resolve complex operational issues affecting smart meter devices, communication endpoints, and AMI infrastructure. Infrastructure Support: Provide end-to-end support for Itron technologies, Meter Data Management Systems (MDMS), RF/wireless communication meshes, relays, and access points. Incident & Escalation Management: Perform rigorous root cause analyses for network anomalies, supporting outage restoration, incident resolution, and vendor escalations. System Reliability: Partner with IT, business operations, external vendors, and contractors to maintain optimal system performance, data integrity, and network coverage.

Project Implementation & Process Documentation Deployment Support: Support large-scale project implementations, system upgrades, equipment evaluations, technology trials, and User Acceptance Testing (UAT). Design Review: Participate in technical design reviews and deployment planning for field communications infrastructure and relay lifecycles. Documentation & Training: Document operational processes, maintain technical runbooks, and provide knowledge transfer, training, and technical guidance to team members.

We are seeking an experienced, analytical, and technical SmartMeter Operations & AMI Network Specialist IV to support advanced metering infrastructure, smart grid operations, and strategic smart meter initiatives. In this role, you will provide critical operational and project support across smart meter devices, Itron technologies, RF wireless communications networks, relays, access points, and Meter Data Management Systems (MDMS).

This is a vital operational technology role for an independent specialist who can contribute immediately to network reliability and performance optimization. You will monitor and troubleshoot complex AMI network issues, lead root cause analyses, collaborate with cross-functional IT and vendor teams, and support testing and deployment for emerging smart grid projects. If you possess deep technical experience in electric smart meter environments and utility communications, we want to hear from you., Education: Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related field (or equivalent professional utility experience). Experience Baseline: Minimum of 5+ years of professional experience supporting electric Smart Meter / Advanced Metering Infrastructure (AMI) environments within the utility industry. Technical Mastery: o Hands-on experience with Itron technologies and Meter Data Management Systems (MDMS). o In-depth knowledge of smart meter devices, access points, relay devices, and field networking hardware. o Strong working knowledge of RF and wireless communications protocols and data network architectures. o Proven troubleshooting, analytical, and incident resolution skills. Core Competencies: Ability to work collaboratively in hybrid team environments; strong written and verbal communication skills; capability to manage multiple operational priorities independently., Direct experience with Smart Grid development, IoT utility rollouts, or large-scale device lifecycle management.

Background supporting complex field communications infrastructure in regulated utility sectors.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.