Solutions Engineer

We’re looking for a Solutions Engineer to be the technical face of AUDITLab for our clients. You’ll sit at the intersection of sales, product, and customer success - running product demos, answering technical questions during the sales cycle, and serving as the go-to contact when clients need help understanding how AUDITLab fits into their tech stack., This role is ideal for someone who knows legal technology from the inside - you’ve worked with (or implemented) platforms like Litify, Filevine, SmartAdvocate, or CASEpeer, and you can speak fluently with both a managing partner and an IT director.

• 3+ years in a solutions engineering, sales engineering, implementation, or technical consulting role at a SaaS company \n

• Legal technology experience strongly preferred - hands-on work with Litify, Filevine, SmartAdvocate, CASEpeer, Salesforce, or similar case management platforms \n

• Familiarity with plaintiff-side litigation workflows (mass tort or personal injury a plus): intake, case management, plaintiff fact sheets, settlement administration \n

• Comfort explaining technical concepts - APIs, integrations, data migration, security - to non-technical audiences \n

• Strong demo and presentation skills; you’re confident in front of decision-makers \n

• Self-directed and organized; able to manage multiple client conversations at different stages \n

• Bonus: experience with Salesforce administration or configuration (Litify is built on Salesforce) \n

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• Serve as the primary technical point of contact for prospective and current clients \n

• Run product demos and technical presentations during the sales process, tailored to how mass tort firms actually operate \n

• Answer client questions about integrations, data migration, security, and platform capabilities \n

• Scope technical requirements during pre-sales and hand off cleanly to implementation \n

• Support onboarding and implementation teams on technically complex accounts \n

• Translate client feedback into clear requirements for the product and engineering teams \n

• Build demo environments, technical documentation, and FAQ resources that make the sales team more effective \n

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\n, Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $110,000 – $130,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.