Alarm System Service Technician

We’re seeking a highly skilled Security Service Technician with hands-on experience in both fire alarm and electronic security systems. This role is based out of our Miramar, Florida office, with daily service calls spanning from Deerfield Beach to the Florida Keys. The ideal candidate is a self-starter who thrives in the field, can troubleshoot and program advanced systems, and is comfortable managing 4-5 service tickets per day. If you’re certified, customer-focused, and fluent in Lenel, Notifier, Genetec, and Avigilon systems, we want you on our team., * Respond to and resolve 4-5 service tickets daily across South Florida

• Troubleshoot, repair, and maintain fire alarm and security systems
• Program and configure systems from Lenel, Notifier, Genetec, and Avigilon
• Perform system diagnostics, firmware updates, and device replacements
• Document service activities, parts used, and resolution details
• Communicate effectively with clients and internal teams regarding service status and recommendations
• Ensure compliance with NFPA, local codes, and company standards

• 3+ years of experience in fire and security system service
• Proficient in programming and servicing some or all of the following systems: Lenel, Notifier, Genetec, and Avigilon platforms
• NICET Level I or II certification preferred
• Strong understanding of low-voltage systems and IP-based technologies
• Ability to manage multiple service calls efficiently and professionally
• Valid driver’s license and reliable transportation
• Excellent communication and documentation skills

Preferred Qualifications

• Familiarity with South Florida permitting and inspection requirements
• Experience with mobile service ticketing platforms
• Bilingual (English/Spanish) is a plus, Communication Skills, Computer Firmware, Customer Relations, Customer Support/Service, Documentation, Driver’s License, English Language, Equipment Maintenance/Repair, Facebook, Fire Alarm, Genetics, Government, Healthcare, IP (Internet Protocol), Identify Issues, LinkedIn, Low Voltage (LV), Maintain Compliance, Maintenance Services, Military, Multilingual, National Fire Protection Association (NFPA), Security Equipment, Service Delivery, Spanish Language, Systems Administration/Management, Technical Support, Telephone Skills, Twitter

Schedule: Monday - Friday, 8:00AM-5:00PM

Benefits offered: Medical, dental, vision, PTO, and holidays.

Pay: $30 per hour.

About Loyal Source

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.