Senior Global Application Engineer

As a Senior Global Application Engineer you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Solving problems related to working and communicating in noisy environments.
• Providing global support to 3M’s local, regional, and area application engineers with regards to protective communications products.
• Supporting current products and New Product Introductions (NPI), including conducting customer acceptance and field trials, supporting technical documentation and claims substantiation, creating user instructions, and identifying customer needs and communicating feedback to stakeholders.
• Providing technical application support for electronic protective communication devices, including troubleshooting, product configuration, user setup, accessory compatibility, firmware/software-related questions, and connectivity issues.
• Supporting the United States and Canada sales and marketing organizations to develop and expand the protective communications business in the area.
• Collaborating cross functionally to resolve technical issues.
• Developing customer support materials and conducting customer training and industry presentations on technologies, selection, and use of protective communication products.
• Documenting your work in 3M systems.
• Supporting field research studies., All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in engineering (completed and verified prior to start).
• Five (5) years of experience in roles such as Application Engineering/Technical Service or role supporting, testing, or troubleshooting electronic devices or communication equipment in customer-facing or technical service environments in a private, public, government or military environment., * Master’s degree in electrical engineering, acoustical engineering, computer science, information systems or related field from an accredited institution.
• Experience in audio, sound, or two-way communication solutions.
• Experience using radio DMR/PMR/LMR and Push to Talk Over Cellular devices for critical communication.
• Occupational health and safety experience, and/or experience with personal protective equipment in an industrial, public, government, or military environment.
• Experience conducting field evaluations, customer trials, product demonstrations, root-cause investigations, and technical training for electronic, communications, or safety products.
• Customer-focused self-starter who can effectively work in a fast-paced environment, with an appropriate sense of urgency
• Strong international mindset with the ability to work effectively with people from diverse countries and cultures
• Strong interpersonal and presentation skills and proficiency with oral and written communications.
• Fluent in English.

Work location:

• This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.

Travel: May include up to 20% mainly domestic/occasionally international

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Applicable to US Applicants Only:The expected compensation range for this position is $124,127 - $151,710, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.