CPE SETA_Computer Systems Analyst II
People, Technology & Processes
Aberdeen Proving Ground, MD, United States
18 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Microsoft Access
Java (Programming Language)
Microsoft Windows
Adobe Acrobat
Adobe Creative Cloud
Software Applications
Microsoft Outlook
Cisco Systems VPN Client
Computer Networks
System Configuration
IBM Notes
IBM Sametime
+17 more
Issue Tracking Systems
Information Management
IT Management
Knowledge Management
Local Area Networks
Microsoft Lync
McAfee VirusScan
Microsoft Office
Microsoft Visio
NIPRNet
Microsoft PowerPoint
Web Services
Wireless Networks
Network Routers
Peripherals
Information Technology
Cisco
Job description
- Being the central point of contact for all coordination/integration/planning efforts between CPE and NEC to include (but not limited to) end user account maintenance in the Army Training and Certification Tracking System (ATCTS) and ticket submission and management in the Army Enterprise Service Desk (AESD) REMEDY ticketing system.
- Resolving NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues to include (but not limited to) system and end user account maintenance.
- Serving as Information Management Specialist in effectively assisting in the organization’s management of Information Management/Information Technology (IM/IT) processes and resources which enable the organization’s business and mission effectiveness.
- Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level, the entire MS Office 2013 Suite to include Outlook, Windows 7 or above Operating System, Project Pro, Visio, Access, PowerPoint; Adobe Acrobat Reader/Creative Cloud/Pro, Lotus Sametime Chat and MS Communicator applications, CISCO VPN client, McAfee security suite, and JAVA.
- Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level network and non-network multi-function printers, computer docking stations, monitors, televisions, routers, switches; anything connected to end user’s computers and/or the Aberdeen Proving Ground enterprise.
- Supporting analog and digital multi-line telephones.
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Supporting CISCO virtual communication equipment. *
- Communications: Garrison telecommunications may include voice, video and computer communication lines, local area networks, telephone systems, facsimile systems, and secure/non-secure telephone systems.
- Automation: Computer software, peripherals, web services database management, knowledge management copiers, and support secure and non-secure electronic associated services.
- IT Planning: IT service level management, life cycle planning, new equipment fielding, teleconference services, wireless infrastructure, and mission systems support.
- Information Assurance: Enforce Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison.
Requirements
- Bachelor’s Degree and a minimum of five (5) years of relevant experience is required.
- Education requirement can be substituted with eight (8) years of relevant technical experience.
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