AWS Certified Cloud Practitioner

Change Management Project Management Customer Retention Business Valuation Customer Engagement Amazon Web Services Performance Reporting Business Intelligence Technology Strategies Full Stack Development Project Risk Management Consultative Approaches Business Transformation Team Performance Management Scrum (Software Development) Customer Relationship Management AWS Certified Cloud Practitioner Project Management Professional Certification PRINCE2 (PRojects IN Controlled Environments 2), The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM II is responsible for managing customer experience through regular check-ins and timely updates on engagement progress. The EM II ensures high quality service delivery and a high level of client satisfaction that aligns with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year., * Advanced Engagement Management: Oversee engagements varying delivery models, to ensure that objectives are achieved, delivered according to schedule, and within budget. Additionally, ensuring that internal compliance requirements are fulfilled. Provides strategic value to clients and engagements consistently.

• Strategic Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.
• Stakeholder Communication: Regularly informing internal and external stakeholders about the progress, challenges, and results of engagement activities.
• Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.
• Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.
• Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.
• Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients.
• Artificial Intelligence (AI) Readiness & Innovation: Demonstrates intermediate AI fluency by responsibly leveraging AI-enabled capabilities to improve business outcomes, delivery excellence, innovation, and customer value.
• Team Leadership and Development: Leading larger engagement teams, mentoring resources, and fostering a collaborative team environment.
• Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.
• Business Development: Identifying opportunities and collaborating with sales partners for upselling and cross-selling, aiding in organic business growth.

Behavioral Competencies and Responsibilities:

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.
• Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.
• Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Engagement Manager II - AWS Cloud Migration TEKsystems

Arlington, VA*Remote

Sales Budgeting Upselling Energetic Operations Leadership Management Mentorship Innovation Mitigation Forecasting Cloud Design Communication Cross-Selling Cloud Services Microsoft Azure Problem Solving Customer Service English Language Managed Services Rapport Building Agile Methodology Change Management Project Management Customer Retention Business Valuation Customer Engagement Amazon Web Services Performance Reporting Business Intelligence Technology Strategies Full Stack Development Project Risk Management Consultative Approaches Business Transformation Team Performance Management Scrum (Software Development) Customer Relationship Management AWS Certified Cloud Practitioner Project Management Professional Certification PRINCE2 (PRojects IN Controlled Environments 2) +0

Google Project Management IT Strategic Communications Manager Leidos

Camp Springs, MD*On-Site

Equities Operations Leadership Management Innovation Journalism Newsletters Market Data Social Media Communication Cyber Security Public Affairs Decision Making Ancient History Customer Service Public Relations Secret Clearance Operations Security

Budgeting Upselling Energetic Operations Leadership Management Mentorship Innovation Mitigation Forecasting Cloud Design Communication Cross-Selling Cloud Services Microsoft Azure Problem Solving Customer Service English Language Managed Services Rapport Building, * Bachelors Degree or equivalent experience.

• Minimum of 5 years of experience in project management.
• Experience managing projects with technical solutions using AWS, Azure, or GCP services.
• Excellent oral and written communication skills (English language).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Preferred Experience:

• Experience in the IT Professional Services industry.
• Certification from a cloud service provider (AWS Certified Cloud Practitioner)
• Knowledge of CRM systems and customer engagement strategies.
• Certification in project management (PMP, PRINCE2, etc.).
• Experience with Agile methodologies: Scrum, Kanban, SAFe, XP, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., User Experience (UX) Online Communication IT Service Management Strategic Partnership Information Technology Operational Data Store Effective Communication Strategic Communication Communication Strategies Communications Management Verbal Communication Skills Preparing Executive Summaries Continuous Improvement Process Network Quality Of Service (QoS)

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires, We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.