Solutions Architect - Office of the CTO

The Solutions Architect - OCTO plays a critical role in supporting the strategic and technical goals of the Office of the CTO. This role focuses on providing in-depth technical knowledge and expertise across key areas, including disaster recovery, business continuity, cyber-resiliency, and cloud-native architectures. They will work closely with both internal and external stakeholders to ensure the successful execution of innovation initiatives and the delivery of robust technology solutions. With extensive experience in technology domains, this role serves as a trusted technical advisor, contributing to the development, support and enhancement of innovative service offerings. They will collaborate with cross-functional teams to deliver support services, advise on technical strategies with business objectives and drive technology adoption and optimisation.

Responsibilities:

Technical Expertise & Advisory:

• Act as a technical expert and advisor on OCTO-driven projects, providing support in areas like disaster recovery, cyber security, and cloud solutions.
• Engage with enterprise clients to gather requirements, implement and support solutions and optimise service delivery.
• Develop and maintain strong technical relationships with key stakeholders, partners, and vendors.

Innovation & Execution:

• Support the introduction of new technologies and services by working with other stakeholders to build test environments and proof of concepts
• Provide technical validation and support for sales efforts, proof-of-value engagements, and solution demonstrations.

Cross-Functional Collaboration:

• Collaborate with Support, Infrastructure, Development and Security teams to ensure alignment and enhanced customer outcomes.
• Serve as a liaison between technical teams-Services Delivery, Internal IT, and Channel-to foster seamless execution and delivery of services.
• Share best practices and mentor emerging technical talent within the across involved stakeholders

Continuous Improvement:

• Identify opportunities for process improvements and drive innovation in existing services.
• Stay current with industry trends, technology advancements, and best practices to ensure solutions remain leading-edge.

• Demonstrable background in technical roles, with experience in enterprise architecture, IT strategy, or technical consulting.
• Proven track record of engaging with enterprise clients in a technical advisory capacity.
• Experience working with managed service providers (MSPs), system integrators, or technology vendors is preferred.
• Prior experience working in an end-user (customer) IT environment would be advantageous
• Solid understanding of technology financial models and cost optimisation strategies.

Skills & Competencies:

• Strong technical acumen with excellent problem-solving abilities.
• Excellent communication skills, capable of translating complex technical concepts to non-technical stakeholders.
• Ability to work collaboratively across teams and drive alignment towards common goals.
• Strategic thinker with a focus on execution and results.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, a related field or equivalent experience
• Relevant certifications in technology platforms such as: Rubrik, Nutanix, VMware, Zerto, AWS, Azure, Pure Storage

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.