Salesforce Technical Delivery Manager

Our client is seeking an experienced Salesforce Technical Delivery Manager to lead and coordinate multi supplier technical delivery across a complex CRM and integration landscape. This role sits within a high profile digital environment and requires strong leadership, technical oversight, and the ability to drive progress across multiple delivery teams.

You will ensure solutions are delivered to agreed scope, quality and timelines, while providing governance, resolving delivery challenges, and maintaining alignment with programme objectives. The role requires deep experience in Salesforce, CRM technologies, and enterprise system integrations.

Key Responsibilities

Lead and coordinate day to day technical delivery activities across multiple suppliers, ensuring alignment and effective progress.

Chair daily stand ups, planning sessions and delivery checkpoints to manage priorities, dependencies and resource focus.

Drive collaboration across supplier teams, resolving delivery blockers, design challenges and cross supplier dependencies.

Own and manage technical delivery RAID items, ensuring mitigation plans are implemented and reported to programme leadership.

Ensure end to end solution architecture, application design and integration approaches are coherent, complete and fit for purpose.

Review supplier delivery plans, technical designs and implementation approaches to ensure alignment with programme objectives.

Oversee delivery of CRM enhancements, application changes and integration capabilities across APIs, data flows and interfaces.

Support release planning, deployment activities, testing coordination and transition into operational support teams., Please do try to resist contacting us with requests for progress updates.

Proven experience as a Technical Delivery Manager or similar senior technical leadership role within complex multi supplier environments.

Strong practical experience with Salesforce, CRM platforms and enterprise system integrations.

Excellent understanding of enterprise applications, APIs, middleware and solution delivery lifecycles.

Demonstrable experience managing technical risks, issues, dependencies and delivering structured RAID reporting.

Ability to lead technical teams through complex delivery challenges, maintaining momentum and ensuring high quality outcomes.

Desirable Experience

Salesforce certifications or experience delivering Salesforce transformation programmes.

Experience with enterprise integration platforms or cloud based application environments.

Delivery qualifications such as PRINCE2, Agile, Scrum, MSP or PMP.