Development Data and Systems Specialist (Raiser's Edge Expert)

Donor Database Management

• Responsible for the overall administration, integrity, security, maintenance, efficiency, and strategic development of Wolf Trap’s Raiser’s Edge NXT donor database. This includes:
• Support the Development and other Foundation staff in the effective use of Raiser’s Edge NXT and other related software applications.
• Maximize the use of Raiser’s Edge NXT and other fundraising software systems, by identifying opportunities for enhancement and implementing improvements that support organizational and department needs.
• Manage the Foundation’s maintenance and support contract relationship with Blackbaud.
• Proactively lead ongoing database maintenance, data hygiene, and data integrity efforts, including duplicate management, imports, data appends, record updates, and periodic data audits.
• Serve as the primary trainer and subject matter expert for Raiser’s Edge NXT.
• Provide back-up support for key database functions, including gift and data entry, query development, segmentation, and data exports.
• Identify and implement process improvements to streamline data processing for gift entry, acknowledgements record keeping and reporting.
• Ensure Raiser’s Edge and Financial Edge data management policies, procedures and best practices are documented and up to date.

Reporting & Analytics

• Build and deliver dashboards, reports, and queries that support fundraising strategy and decision-making.
• Translate data into actionable insights and recommendations for Development leadership.

Technology

• Identify opportunities and address challenges related to effective database utilization by proposing and implementing new or improved applications and processes, including:
• Develop, implement, and support automated solutions for repetitive tasks used by Development and other Foundation departments.
• Assist in keeping Wolf Trap Foundation current with emerging technologies and applications through research of peer orgnaizations, industry trends and best practices.
• Work directly with software vendors to coordinate technical support, upgrades, modifications, and other system-related needs.
• Identify opportunities and methods to integrate systems and data across Foundation databases, including ticketing systems, and external data sources to improve efficiency, reporting and data accessibility.

Fiscal Management

• Work closely with the Finance department by providing monthly and annual reconciliation reports
• Identify business requirements and manage implementation of database and information systems for Development and related departments including Finance, Executive Offices, Ticket Services, Education, Communications & Marketing, and Opera.
• Produce reports, analyses, and other management information as needed, including supporting Finance with reports required for audits and annual Form 990 reporting.

Other

• Provide support to Foundation operations as needed to ensure the efficient flow of business.
• Perform other duties and responsibilities as assigned.

• BA/BS degree or equivalent transferable experience.
• 3-6+ years of hands-on experience as a Raiser’s Edge database administer or specialist, including experience with data integration and financial reconciliation in fundraising environments of mid- to large-size nonprofit organizations., * Expertise with Raiser’s Edge NXT required; Raiser’s Edge certification required. Familiarity with RE NXT integration with Financial Edge NXT and NetCommunity preferred.
• Excellent organizational, written, and verbal communication, and customer service skills.
• Excellent time management skills, with demonstrated ability to prioritize, manage, and meet multiple deadlines simultaneously.
• Proficiency with computers and relevant software applications, including Microsoft Office programs and constituent relationship management databases required; experience with Microsoft Power Automate, Word, Excel, and other relational databases preferred.
• Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts.

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75% of the time.
• Constantly operates a computer and other office equipment (i.e. copier, printer, etc.).
• Regularly required to stand, walk, stoop, bend and reach with arms.
• Infrequently lift/move up to 20 pounds.