L1 SOC Analyst - Telecommunications

Join a managed service provider specialising in cyber security, connectivity, cloud, and communications since 2000, helping organisations across the private and public sectors from financial institutions to healthcare, education, and retail, simplify complexity and strengthen resilience. A newly created opportunity exists for a Level 1 SOC Analyst to monitor and respond to real-time security threats across diverse client environments. The ideal candidate will bring foundational cybersecurity or IT support experience, working hands-on with tools such as Microsoft Sentinel, Defender XDR, CrowdStrike Falcon, Rapid7, and Microsoft Defender for Endpoint while learning directly from experienced analysts in a supportive, growth-focused environment. Don’t miss out on this exciting opportunity and apply today! Responsibilities:

• Monitor and triage security alerts across SIEM, EDR, XDR, and other detection technologies.
• Investigate potential security incidents and escalate in line with established processes.
• Collaborate with senior analysts and threat response teams to resolve incidents efficiently.
• Maintain detailed documentation of investigations, incidents, and actions taken.
• Provide guidance and support to clients on incident handling and mitigation.
• Support the creation and tuning of detection rules, threat-hunting queries, and analytics.
• Stay current on emerging threats, attacker behaviours, and new security technologies.

Skills/Must Have:

• Experience with SIEM platforms (e.g., Microsoft Sentinel, Rapid7) and log analysis.
• Ability to query and interpret log data; familiarity with KQL is beneficial
• Exposure to EDR tools such as CrowdStrike, Microsoft Defender for Endpoint, or Carbon Black.
• Understanding of malware behaviour, IoCs, and basic analysis techniques.
• Knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, SMB, RDP) and core security concepts (IDS/IPS, firewalls, VPNs).
• Familiarity with cloud security monitoring, especially in Microsoft Azure.
• Degree in Cybersecurity/IT or equivalent practical experience.
• Strong attention to detail, process-driven approach, and excellent written and verbal communication.
• Willingness to work in a collaborative, shift-based SOC environment.
• Security-minded, ethical attitude with a desire to continuously learn.

• Career progression pathways into threat hunting, incident response, engineering, or senior SOC roles.
• Hands-on experience with industry-leading security tools and real-world incidents.
• Mentorship from experienced analysts to accelerate your development.
• Support for certifications and ongoing professional training.
• A collaborative, high-growth environment with access to diverse client environments., * £32,000 base salary