Senior Systems Engineer

IBM
Cambridge, MA, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Access Microsoft Windows Application Programming Interfaces (APIs) Artificial Intelligence Amazon Web Services Systems Engineering Audit Trail Authentication Protocols Microsoft Azure Software as a Service Cloud Computing Cloud Engineering
+25 more
Identity and Access Management Virtual Private Networks (VPN) Python (Programming Language) Network Security Virtual Desktops OAuth OpenID Role-Based Access Control Azure Active Directory Zero Trust Network Access Security Assertion Markup Language (SAML) Systems Integration Google Cloud Okta Software Security Zapier Multi-Cloud Amazon Virtual Private Cloud (VPC) Microsoft InTune Github Enterprise Palo Alto Networks Casper Suite Gsuite Virtual Agents SailPoint

Job description

We’re looking for a Senior Systems Engineer who can own systems end-to-end: designing, hardening, and running the identity, infrastructure, automations, and zero trust systems that every employee depends on. You’re as comfortable untangling an OAuth scope issue in Okta as you are architecting a Global Protect rollout or leading a FedRAMP access review. You default to automation and documentation over one-off fixes, and you know how to partner with security, infrastructure, and compliance teams to keep a fast-moving company both productive and audit-ready.

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Identity & Access Management: administer and evolve enterprise IdP infrastructure across Okta (SAML/OIDC, SCIM, group rules, Auth Policies)

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Identity Governance: own identity governance processes in SailPoint (account aggregation, flatfile integrations, manual account correlation) and lead quarterly User Access Reviews (UARs)

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Multi-Cloud Administration: administer and govern AWS, Microsoft Azure, and GCP environments, including RBAC roles, subscription provisioning, VPC Service Controls, service accounts, and IAM policy resets

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Zero Trust & Network Security: Architect and administer Palo Alto Networks security platforms (GlobalProtect/Prisma Access), including Host Information Profile (HIP) check rules, connector configuration, split-tunneling/resource routing, URL/IP allowlisting, and egress IP management across standard and FedRAMP environments.

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SaaS, AI & Developer Platforms: administer Google Workspace (Domain-Wide Delegation, service accounts, API controls), GitHub Enterprise IAM, Azure Virtual Desktop (AVD), Glean AI agent connectors, and Workato integrations

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Security Audits & Compliance: lead technical evidence collection and remediation for UARs and other access reviews, enforcing least-privilege and Just-in-Time (JIT) access patterns

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Automation: identify recurring manual work across identity, cloud, and access processes and build scripts or integrations (Okta Workflows, Python/shell, Workato) to eliminate it

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Escalate and partner with security, infrastructure, and network engineering on complex or cross-system issues, with clear, well-documented context

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Author and maintain runbooks and architecture documentation so the systems you own don’t depend on tribal knowledge

Requirements

  • 5+ years of experience in systems, identity, or cloud engineering, ideally at a fast-moving tech or SaaS company
  • Enterprise IdP administration: hands-on, at-scale experience with Okta and/or Microsoft Entra ID (Azure AD)
  • Authentication protocols: solid working knowledge of SAML 2.0, OAuth 2.0 / OIDC (including Authorization Code with PKCE and Client Credentials / 2-legged flows), and SCIM provisioning
  • Identity governance: experience with SailPoint (IdentityIQ/IdentityNow), Saviynt or a comparable IGA tool, including account correlation and access reviews
  • Multi-cloud: working experience across AWS, Azure, and GCP - IAM/RBAC, service accounts, subscription/project provisioning, and network security controls (e.g., VPC Service Controls)
  • Zero Trust & Network Security: Experience administering Palo Alto Networks enterprise VPN and SASE solutions (GlobalProtect, Panorama, and Prisma Access)-including HIP policy management, gateway troubleshooting, egress NAT management, and network-level access controls.
  • SaaS administration: experience administering Google Workspace or Microsoft 365 at an organizational level, including domain-wide delegation and API security controls
  • Compliance exposure: experience supporting audits or controls for frameworks such as FedRAMP, SOC 2, or ISO 27001
  • Automation mindset: comfort with GitOps/IaC workflows and scripting (Python, shell, or similar) to replace manual, repetitive work
  • Excellent written and verbal communication; able to explain technical tradeoffs clearly to engineers, auditors, and non-technical stakeholders alike
  • Strong troubleshooting instincts and comfort owning ambiguous, cross-system problems through to root cause

Preferred technical and professional experience

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Experience with GitHub Enterprise administration (SSO mapping, team synchronization, repo access governance, audit logging)

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Experience with Azure Virtual Desktop (AVD) or other VDI environments

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Familiarity with Jamf or Intune for device lifecycle and endpoint management

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Experience integrating enterprise AI tools or agents (e.g., Glean) with existing identity and SaaS systems

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Relevant certifications (AWS/Azure/GCP, Okta Certified Professional, CISSP, or similar)

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Exposure to additional compliance frameworks such as IRAP

About the company

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, an IBM Company, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a unique mix of drive and curiosity to join this team. We’re here to tackle complex problems, get stuff done, and enjoy the ride while we do it. No egos, no solo acts-just sharp, collaborative humans working hard, celebrating the wins, and building the future together.

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