NYS ITS/CTO PRD-149 UX Engineer Level 2

Working as part of a team of problem solvers, consulting and collaborating with team members and stakeholders to understand business goals, and helping solve complex business issues from strategy to execution Designing, developing and implementing both client and internal facing applications and providing technology tools that help drive NYS strategic initiatives Using enterprise architecture across application areas to build delivery models that map capabilities to business needs outlined by NYS Using multiple sources of information including broader stakeholder views to develop solutions and recommendations Addressing defects and enhancements as part of the application support lifecycle Participating in incident resolution post implementation as required Creating and carrying out user research plans (i.e., surveys, interviews, focus groups, etc.), as well as explaining user research results to internal and external stakeholders Planning and facilitating design thinking workshops (i.e., journey mapping, user needs modeling, etc.) Creating UX deliverables (i.e., developing user models and scenarios, sketches, user stories, user flows, interactive prototypes, wireframes, storyboards, sitemaps) Planning and conducting usability testing, analyzing user feedback and activity, and iterating to improve the user experience Working closely with developers to bring designs to life, assisting with content development, and creating and iterating on prototypes that require coding to improve solutions Collecting quantitative and qualitative UX metrics that support usability validation Designing for multi-device web, iOS, and Android contexts Other duties as assigned Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed.

• 1. Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a UX Engineer
• 1. Seven or more years of experience in UI/UX engineering on full life cycle of design deliverables including wireframes, mockups, journey maps, prototypes, story boards and user surveys.
• 1. One to two years working in an Integrated Eligibility System Program in various workstreams in a Health and Human Service setting. Preferred Qualifications:
• 1. Seven or more years of experience with Adobe Creative Suite or Figma.
• 1. Two to five years of experience with user research, user modeling and usability testing.
• 1. Two to five years of experience with CSS3, HTML5, and JavaScript.

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $73.00 - $77.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.

• • Flexible Work Schedules
• • Health, Dental, and Vision Insurance
• • Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• • Health Savings Account (HSA) with Employer Contributions
• • Company-Paid and Voluntary Life Insurance
• • Long and Short-Term Disability Insurance
• • Accident, Critical Illness, & Hospital Indemnity Insurance
• • 401(k) Retirement Plan with Company Match and Immediate Vesting
• • Wellhub Fitness and Wellness Platform
• • Pet Insurance
• • Training Opportunities
• • Employee Referral Bonus Program

We are committed to fostering a workplace that supports both your personal and professional aspirations.

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• • Facilitates access to nutritious food for children of mothers participating in the WIC program
• • Supports first responders in reducing opioid overdoses within their communities
• • Empowers colleges and universities to identify and thwart financial aid fraud
• • Equips teachers with valuable insights to identify students requiring additional support
• • Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We’re more than a technology company – we’re an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what’s best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you’ve come to the right place.