Staff Product Manager, Deel It
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Job description
Weâre hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda. The scope is large. The engineering capacity is there (growing from 8 to 18). The operational complexity is real. Whatâs needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why. You wonât be handed a pre-defined backlog to execute. You wonât get heavy direction on what to build. Youâll operate with real autonomy. Youâll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then youâll drive it. This is a high-ownership role in a high-pace environment. Itâs also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money. What youâll doOwn the Operations product surface with real autonomy. You wonât get a roadmap handed to you. Youâll have access to smart, generous people (engineering, operations, finance, suppliers) who can answer your questions and give you context. But they wonât give you the map. Youâll need to dig, synthesise, validate, and come back with a clear point of view. Hereâs what that looks like in practice: Diagnose and prioritise relentlessly. Youâll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. Youâll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, whatâs worth the engineering effort, and whatâs not. Youâll own this roadmap and defend it when people push back. Youâll iterate it based on what you learn. Drive automation that removes humans from the loop. Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks. Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. Youâll scope each one, ship it, measure it, and move to the next. Own the metrics that matter. Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. Youâll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. Youâll track them live and close the gaps relentlessly. Translate complexity into clean, well-scoped work. Youâll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); suppliers (incentive-aligned but distributed); and finance (outcome-focused). Youâll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. Youâll maintain a tight feedback loop so you learn quickly when youâre wrong. Use AI actively in your day-to-day. Not as a nice-to-have. As your default. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback., We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (**) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT Inscribirse en esta oferta Recibir ofertas similares por correo electrĂłnico No gracias, llĂŠvame a la oferta de empleo Al crear una alerta, aceptas nuestros TĂŠrminos y condiciones y PolĂtica de privacidad, y el uso de cookies. Inscribirse en esta oferta
Requirements
Youâll be fluent in prompt engineering and youâll show it, not just talk about it. What weâre looking forEssential6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. Youâve owned a significant problem space end-to-end. Youâve shipped under pressure. Youâve made calls with incomplete information and learned from them. Builder mindset, not project manager. (This is non-negotiable.) You take a messy, loosely-defined problem space and solve it. Youâre comfortable without a roadmap. You ask âwhy?â and âwhat are we really trying to achieve?â and you come back with a crisp point of view. You thrive on autonomy. You donât need to be told what to do. You dig to understand what matters. Youâre impatient with ambiguity and you have a bias toward clarity. Fast-iterative mentality. Youâve operated in fast-scaling environments where youâve seen the cost of slow decisions and the leverage of fast feedback loops. You ship, measure, learn, adjust. Youâre comfortable with 80% certainty and a strong conviction. You iterate based on data, not consensus. Systems thinker. You see how teams, tools, and processes connect. You find leverage points others miss. You think about unintended consequences. You optimise for the whole system, not the piece in front of you. When youâre looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity. Execution-led and detail-oriented. Youâre close to the work. You move fast without losing quality. You drive delivery. Youâre comfortable holding detail and youâre impatient with fluff. You communicate with clarity and conciseness: you get to the point fast. Data fluent and self-sufficient. Youâre comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You donât wait for someone else to tell you what the data says. You build your own views. Numbers donât faze you. Active AI user. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just describe it conceptually. Youâre curious about new tools and you experiment with them. Nice-to-haveExperience with supplier networks or platform product work where the âcustomerâ is internal or distributed (not a consumer-facing product). Experience scaling a product or business through hypergrowth. Youâve felt scaling pain. Youâve had to rethink architectures, processes, and teams as youâve grown.
Benefits & conditions
About Deel IT culture - what this role demandsThis is a high-ownership, high-autonomy role in a team that moves at pace. Before you apply, make sure you recognise yourself in this: You self-direct and own your vertical like a founder. Thereâs no roadmap handed to you. You dig, validate, think, and decide. You come back with a clear point of view. Youâre the CEO of your area. You move fast with conviction. Youâre comfortable making calls with incomplete information. You iterate based on data, not consensus. Youâre impatient with process. You bias toward action. You think in systems and youâre comfortable with trade-offs. You manage across logistics, device lifecycle, IT support, and supplier networks. You see how decisions in one area ripple into others. You make trade-offs explicitly and you can defend them. Youâre intellectually rigorous and you invite challenge. You back your decisions with data, not gut feel. Youâre impatient with hand-waving. You challenge assumptions (yours and othersâ) and youâre comfortable being challenged back. You change your mind when the evidence warrants it. You communicate with clarity and youâre impatient with ambiguity. You get to the point fast. You distil complex problems into clear language. Long-windedness bothers you. Youâre comfortable operating with sparse direction. You wonât have a manager who tells you what to do every day. You wonât get hand-held. You will have access to smart people who can answer questions and give you context. Youâll use that to self-direct. Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your countryâs currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We donât ask about salary history. Offers are based on the role and what you bring to it.
About the company
Job-ID: **dd-c**d1-b2cf-5e0c6b7ec20bReference: 39c89ad0-1ff**a83-fe1a0dddcd20Team: Product ManagementLocation: United Kingdom, United Arab Emirates, Spain, Germany, Luxembourg, Belgium, France, Ireland, Israel, TurkeySalary: $100,000 - $140,000 USDEmployment type: Full-timePosted: ****Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries-helping businesses scale smarter, faster, and more compliantly.Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. Weâre not just building software; weâre creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In ** alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries-ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinatorâs top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, youâll tackle complex challenges that impact millions of peopleâs working lives. With our momentum-backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years-youâll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the roleDeel IT manages the full device lifecycle for Deelâs global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. Itâs a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company. We have two core platforms in place that handle real, global complexity across all 100+ countries: an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. These platforms touch warehouse operations, logistics, procurement, and manage the full marketplace coordination. They work. They handle scale. The next phase is twofold. First, we automate the manual workflows that still exist on top of and around these platforms. We digitize and AI-ify our current processes so humans arenât doing work that could be automated. Second, we expand what suppliers can do through the platform itself, so they can take on more complexity and we can offload more work to them. Right now they want to do more but donât have the platform structure to make it happen. Thatâs the opportunity.
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