Servicenow integration architect

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Requirements

• ServiceNow Integration Architect with deep experience designing and implementing enterprise integrations into ServiceNow.
• The role focuses on CMDB, CSDM, ITOM, Event Management, asset, discovery, and operational data integrations across complex, multi-domain environments.
• Own the architecture and design approach for integrations between enterprise source systems and ServiceNow.
• Define end-to-end integration strategies for platforms such as Splunk, Zabbix, Flexera, SCCM, and NetBox.
• Design scalable integration patterns supporting CMDB, asset, event, monitoring, discovery, and operational use cases.
• Define source-system ownership, data responsibilities, target CI models, reconciliation logic, and transformation standards.
• Lead the technical design of secure, scalable, and maintainable integrations, including authentication, scheduling, retry handling, logging, monitoring, and support procedures.
• Guide developers on implementation standards for APIs, IntegrationHub, Import Sets, Transform Maps, scripted integrations, and MID Server patterns.
• Ensure rights separation, data segregation, and access control requirements are incorporated into integration architecture.
• Assess source-data quality, completeness, consistency, and suitability for ServiceNow ingestion.
• Define data mapping, payload transformation, normalization, duplicate prevention, and operational support processes.
• Collaborate with offshore and onshore architects, process leads, platform owners, and infrastructure teams.
• Deep architecture experience integrating multiple source systems into ServiceNow using APIs, IntegrationHub, Import Sets, MID Server, event pipelines, and scheduled batch integrations.
• Extensive hands-on experience integrating enterprise and operational platforms such as Splunk, Zabbix, Flexera, SCCM/Microsoft Configuration Manager, NetBox, Datadog, Active Directory, vCenter, and Azure.
• Strong understanding of ServiceNow CMDB, CSDM, ITOM, Event Management, Discovery, and CI lifecycle management.
• Ability to define source-of-truth principles, reconciliation rules, normalization strategies, and target data models.

• Strong knowledge of integration security, credential management, error handling, observability, performance tuning, and supportability.
• Experience designing scalable integration architectures for multi-team and multi-domain ServiceNow environments.
• Strong understanding of data mapping, payload transformation, data quality controls, duplicate prevention, and operational run support.
• Experience with domain separation, ACLs, rights segregation, and controlled access models.
• Ability to work independently in an offshore environment while collaborating effectively with onshore architects and technical stakeholders.
• Experience in telecom, utilities, critical infrastructure, or other complex enterprise environments.
• Experience integrating event, monitoring, and observability platforms with ServiceNow Event Management and CMDB.
• Knowledge of OT network asset structures and service-impact relationships.
• Relevant ServiceNow certifications such as CSA, CAD, CIS-CMDB, CIS-ITSM, or IntegrationHub-related certifications.

Candidate Prerequisite

• EU citizenship or a minimum of 7 years of residence/work experience within the EU.

BenefitsFixed Term Employment Contract Work-Life Balance Flexible Work Mode

What GeekSoft Consulting Offers

• International, collaborative consulting culture with clear career development paths.
• Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.