ServiceNow Platform Architect

The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities.Key Responsibilities

• Design and oversee ServiceNow architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC.
• Lead architecture reviews, platform governance, and release management.
• Define CMDB strategy, Discovery, Service Mapping, and data quality standards.
• Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven architectures.
• Implement platform security, ACLs, role-based access, and governance best practices.
• Drive platform performance, scalability, upgrades, and health improvements.
• Establish workflow and Flow Designer standards while minimizing customizations.
• Collaborate with business and technical stakeholders to deliver scalable solutions.
• Mentor developers and administrators and maintain architecture documentation.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 8+ years of ServiceNow experience, including architecture or technical leadership.
• Expertise across multiple ServiceNow modules, CMDB, Discovery, and Service Mapping.
• Strong knowledge of ServiceNow scripting, scoped applications, and platform security.
• Experience with IntegrationHub, REST APIs, and enterprise integrations.
• ServiceNow CTA, CIS, or CSA certification.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA).
• Experience with Now Assist, GenAI, or AI-powered ServiceNow features.
• Exposure to multi-instance ServiceNow environments.
• Experience integrating ServiceNow with SAP, Salesforce, or Workday.
• Knowledge of HAM Pro, SAM Pro, or App Engine Studio., Application Programming Interface (API), Applications Security, Artificial Intelligence (AI), Best Practices, Cloud Computing, Computer Science, Consulting, Data Mapping, Data Quality, Documentation, EAD, Enterprise Architecture, Google App Engine (GAE), High Tech Industry, IT Service Management (ITSM), Information Technology & Information Systems, Mentoring, Quality Metrics, REST (Representational State Transfer), Release Management/Engineering, SAP, SOAP (Simple Object Access Protocol), Salesforce.com, Scripting (Scripting Languages), ServiceNow, Software Development, Technical Delivery, Technical Leadership

Bright Vision Technologies

Title: ServiceNow Platform Architect Organization: Bright Vision Technologies Location: Columbus - Powell / New Albany / Hilliard Description: Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.Job Title: ServiceNow Platform ArchitectLocation: 100% Remote (U.S.)Position Type: Full-time, Direct W2Salary Range: $100,000-$150,000 AnnuallyExperience Required: 6+ yearsSponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.Job SummaryWe are seeking a ServiceNow Platform Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.