Mgr, Performance Improvement

Performs other duties as assigned. Travels to and from primary office location to other facilities for meetings, project work, and teaching/training. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization’s goals and objectives. Recruits, trains, and evaluates staff to ensure optimal performance and development. Develops and performs periodic cost and productivity analyses of staff projects, including calculation of net benefit and ROI. Maintains positive relations and acts as a liaison to ensure collaboration across multiple disciplines. Exercises independent decision-making processes to identify, plan, and execute goals. Engages Executive Sponsors in chartering new projects to align with organizational objectives. Evaluates potential and actual benefits for projects within the portfolio to ensure value and impact. Determines assignment of project managers to specific projects based on skills and project needs. Ensures project management standards are met by involved staff to maintain quality and consistency. Teaches formal training classes and provides mentorship to all employees as a subject matter expert in Performance Improvement Principles (PDSA, Lean, Six Sigma, Agile, etc.).

• Excellent analytical and problem-solving skills
• Ability to work in a matrix-management environment to achieve organizational goals
• Thorough knowledge of information systems and their application to healthcare and ability to creatively use existing resources for problem resolution
• Knowledge of current issues in the healthcare environment, particularly regarding quality measurement, outcomes studies, healthcare finance, and patient safety
• Knowledge and application of statistical analyses, including financial variance analysis and statistical significance [Preferred]
• Strong interpersonal skills for interfacing with all levels of staff and leadership as well as external stakeholders of the organization
• Strong organizational skills with the ability to focus detailed, concentrated effort on multiple projects and re-establish priorities as necessary
• Ability to effectively respond to time-sensitive issues and meet deadlines
• Initiative and ability to work independently (self-direction), while fostering collaboration and teamwork for maximal efficiency and effectiveness
• Attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken
• Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution
• Proficient with desktop applications, including Microsoft Applications (Word, PowerPoint, Excel, Project, Teams, Visio) and management applications as applicable

Education:

• Bachelors [Required]
• Master’s [Preferred]

Field of Study:

• Bachelor of Nursing or Healthcare related field
• Master of Nursing or Healthcare related field

Work Experience:

• 1+ management experience [Required]
• 3+ experience in managing projects [Required]

Licenses and Certifications:

• Six Sigma Black Belt Certification (CSSBB) [Required]
• Microsoft Certified Solutions Associate (MCSA) [Preferred]

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.