Data Center Operations Site Manager

Amazon Web Services (AWS) is seeking a Data Center Operations Site Manager to lead daily operations at an AWS data center. You will own site uptime, safety, and security while managing technicians and vendors to deliver highly available infrastructure. Responsibilities include overseeing incident, change, and capacity management; coordinating maintenance and hardware lifecycle; driving process standardization and continuous improvement; managing budgets and reporting metrics; and ensuring compliance with AWS security and operational standards. You will collaborate closely with global InfraOps teams, mentor staff, and champion AWS’s customer-obsessed, data-driven culture., * Lead day-to-day AWS data center operations, ensuring high availability, safety, and security.

• Manage and develop operations technicians and vendor resources, including scheduling and performance.
• Oversee incident, problem, and change management processes to minimize downtime and risk.
• Plan and manage capacity, coordinating hardware installs, decommissions, and maintenance.
• Monitor site performance using operational metrics and reporting to leadership.
• Drive process standardization, root-cause analysis, and continuous improvement initiatives.
• Ensure compliance with AWS security, safety, and regulatory requirements.
• Collaborate with global Infra
• Ops, engineering, and capacity planning teams on infrastructure strategy.
• Manage site budgets, inventory, and vendor contracts to optimize costs.
• Promote AWS’s customer-obsessed, data-driven culture and high operational standards.

• Data center operations management
• Incident and problem management
• Change and capacity management
• Vendor and contractor management
• Infrastructure monitoring tools
• ITIL processes
• Budgeting and cost optimization
• Risk and compliance management
• Project management
• Hardware installation and lifecycle management