Data Center Infrastructure Technician

Amazon.com, Inc.
Hamlet, NC, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$95,000.0 - $125,000.0
Working hours
Regular working hours
Job source

Tech stack

Amazon Web Services Data Centers Linux Document Management Systems Issue Tracking Systems Networking Hardware Network Troubleshooting AWS Data Analytics Hardware Asset Management Hardware Infrastructure

Job description

Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS’s global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You’ll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS’s customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale., * Install, configure, and decommission server and network hardware in AWS data centers

  • Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment
  • Execute preventive maintenance, health checks, and hardware lifecycle tasks
  • Manage rack layout, structured cabling, and cable labeling to AWS standards
  • Monitor systems, respond to alerts, and resolve incidents to minimize downtime
  • Follow security, safety, and change-management procedures and documentation
  • Track assets, inventory, and work in ticketing and documentation systems
  • Collaborate with engineering and operations teams to resolve complex issues
  • Support on-call rotations and shift work to ensure 24/7 coverage
  • Contribute to continuous improvement of data center processes and standards

Requirements

  • Data center operations
  • Server hardware installation
  • Linux/Windows administration
  • Network troubleshooting
  • Cabling and rack management
  • Monitoring and incident response
  • Hardware diagnostics and repair
  • Change management procedures
  • Inventory and asset tracking
  • Documentation and ticketing systems

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