Epic Analyst II - Provider SER Coordinator

procedures, mitigating risk related to Epic system operations. 6. Maintains knowledge of systems advancements and industry best practices. Stays current on training and exams for all applicable Epic certifications. 7. Performs on-call duties and provides user support by diagnosing problems and proposing solutions. Contributes to a collaborative support framework that addresses hardware, software, and process issues 24/7, demonstrating excellent customer service, teamwork, and problem-solving abilities. 8. Ensures compliance and security by following policies and regulations. Participates in annual training to maintain knowledge of HIPAA, security, and other applicable regulations. 9. Ensures compliance and security by following policies and regulations. Participates in annual training to maintain knowledge Qualifications Bachelor’s degree in Information Technology or a related field and two (2) years of healthcare support experience required. Work experience may substitute for

education requirement. Epic certification in area of support or certification obtained within 12 weeks of completing Epic training with no more than two (2) testing attempts required. Why Work at UAB Medicine We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year - from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital - ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital - along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama. UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff #J-18808-Ljbffr