Salesforce Admin

Medicaid Operations Inbound Calls Outbound Calls Detail Oriented Confidentiality Customer Service Customer Support Business Valuation Health Care Benefits Full Stack Development Call Center Experience Business Transformation, We are seeking customer-focused professionals to support Medicaid Eligibility Operations and community engagement initiatives. In this fully remote role, you will assist applicants by handling inbound and outbound calls, providing information, updating records, and ensuring accurate documentation within company systems., * Complete all required training

• Handle high-volume inbound and outbound calls using company-provided equipment and systems
• Follow approved scripts and procedures when assisting callers
• Provide professional, courteous, and efficient customer service
• Support Medicaid Eligibility Operations and related program activities
• Perform assigned administrative and operational support tasks
• Maintain confidentiality and accuracy when handling sensitive information, Medicaid Operations Inbound Calls Outbound Calls Detail Oriented Confidentiality Customer Service Customer Support Business Valuation Health Care Benefits Full Stack Development Call Center Experience Business Transformation +0

Google Business Intelligence

Google IT Support

Salesforce Admin Business Analyst TEKsystems

Honolulu, HI*Hybrid

Operations Leadership Management Prototyping Wireframing Systems Design Problem Solving Safety Assurance Agile Methodology Critical Thinking Technical Support Project Management Business Valuation Product Improvement Project Documentation Full Stack Development Engineering Management Artificial Intelligence Application Development Business Transformation Requirements Elicitation Applicant Tracking Systems Scrum (Software Development) Systems Development Life Cycle Enterprise Application Software Software Development Life Cycle Troubleshooting (Problem Solving) +0

• Previous customer service or call center experience preferred
• Strong verbal and written communication skills
• Comfortable working with computer systems and data entry
• Ability to follow established processes, scripts, and procedures
• Strong attention to detail and organizational skills
• Ability to work independently in a remote environment
• Experience supporting healthcare, benefits, or customer support programs is a plus, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.