ServiceNow Developer
VTG LLC
Chantilly, VA, United States
12 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source
Tech stack
Application Programming Interfaces (APIs)
Agile Methodology
JIRA
Software Documentation
Databases
Document Management Systems
Github
Human-Computer Interaction
Scrum Methodology
ServiceNow Application Engine
Software Engineering
Product Software Implementation Methods
+9 more
Subversion
Web Applications
Web Services
Enterprise Software Applications
IT Architecture
Software Security
3-tier Architectures
Software Version Control
Servicenow
Job description
- Support the implementation of customer objectives and priorities within the ServiceNow platform.
- Participate in Agile development activities, including sprint planning, backlog management, testing, and software implementation.
- Design, develop, maintain, and document application code following industry best practices.
- Develop and maintain integrations between applications, databases, web services, and APIs.
- Develop and maintain database and cloud-service components supporting enterprise applications.
- Support the implementation and documentation of the organization’s ServiceNow reference architecture.
- Analyze existing web applications, systems, services, interfaces, and databases to support modernization and future development decisions.
- Recommend technical solutions that improve UX/UI, application quality, delivery speed, maintainability, and operational efficiency.
- Conduct unit, functional, and user acceptance testing.
- Develop and maintain reporting capabilities using web-based databases and enterprise applications.
- Apply established accessibility standards and industry best practices throughout application development.
- Support application security, certification, accreditation, and other development requirements.
- Manage source code and application changes using version control tools such as GitHub or Subversion.
- Track requirements, development activities, issues, and sprint progress using JIRA.
- Support Tier 1, Tier 2, and Tier 3 application support activities using service management platforms.
- Develop and maintain technical documentation, including SOPs, digital IT workflows, knowledge-base articles, deployment checklists, architectural diagrams, system security plans, and administrative processes.
- Maintain application and system documentation in accordance with established document storage and version-control requirements.
Requirements
- Active TS/SCI with Polygraph
- Typically requires BS degree and 8 years of prior relevant experience
- Demonstrated hands-on experience developing ServiceNow applications.
- Experience implementing technical solutions in accordance with established accessibility standards.
- Experience working within an Agile software development environment.
- Hands-on experience using JIRA.
- Experience recommending and implementing technical solutions that:
- Improve user experience and user interface (UX/UI).
- Reduce operations and maintenance requirements.
- Improve application quality and speed of delivery.
- Modernize web-based applications, systems, services, and components.
- Experience analyzing and documenting web-based applications, systems, services, databases, APIs, and interfaces.
- Experience interfacing with web-based databases and developing or supporting reporting capabilities.
- Experience using version control technologies such as GitHub or Subversion.
- Experience managing or supporting Tier 1, Tier 2, and Tier 3 technical support through service management systems.
- Experience developing technical documentation, including:
- Standard Operating Procedures (SOPs)
- IT workflows
- Knowledge-base documentation
- Pre- and post-deployment checklists
- IT architecture diagrams
- System Security Plans
- Administrative procedures
- Experience working with compliance and/or performance management applications.
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