Technical Application Engineer

GE Vernova
United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Compensation
$113,200.0
Working hours
Regular working hours

Tech stack

Software Applications Application Services Customer Data Management Supervisory Control and Data Acquisition (SCADA) Modbus Message Queuing Telemetry Transport (MQTT) Salesforce.Com Systems Integration Break Fix

Job description

  • Act as expert consultant to guide customers in planning and development of technical solutions for their monitoring needs\n
  • Interpret transformers and circuit breaker speci\ufb01cations, single line diagrams, customer best practices, system integration needs, and convert to product speci\ufb01cations\n
  • Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customers as necessary.\n
  • Develop technical proposals, ensuring compliance to Customer’s specs by working closely with engineering, product managers, and proposal managers\n
  • Customize and present targeted technical papers and presentations at technical conferences, to customers or internal in support of sales or service\n
  • Provide market dynamics input such as competitive intelligence or voice of customer feedback to the product technology and service teams and act as a link from the customer to services, marketing, engineering and product development teams\n
  • Provide product training and application training to customers, sales force, and TAE, Customer Service and Field Services teams\n
  • Lead customers in architecting, commissioning, and testing new products, solutions and pilot projects\n
  • Assist customers in configuration and troubleshooting of M&D products integration into customer systems over various communication channels and protocols (DNP3, Modbus, IEC 61850)\n
  • Analyze results from the monitoring equipment and assist customers with recommended actions or settings modi\ufb01cations\n
  • Develop knowledge of GE Vernova Grid Automation complementary product lines to M&D such as Protection and Control, Industrial Communications, Services, Software. Act as link between the customers and other GE Vernova Grid Automation product lines\n
  • Track issues discovered during demonstration, evaluation, testing of product and pilot projects and follow through with Technology team to provide a resolution\n
  • Identify training opportunities and assume ownership for self-development and training of others\n
  • Analyze large customer fleets of monitoring equipment and determine opportunities for product upgrades of obsolete products\n

Requirements

  • Bachelor’s degree in electrical engineering or technology from an accredited college or university or equivalent experience\n
  • Minimum of 10 years of Industrial and utility monitoring and diagnostics of transformers, circuit breakers, related software applications, and communications of monitoring devices to customer systems, including hands-on troubleshooting\n
  • Ability to maintain professional demeanor and interact with all levels of customers, from electricians to C-level\n
  • Must be willing to travel up to 50% of the time\n, * Demonstrated extensive experience in substations and substation equipment\n
  • Experience using GE Vernova and other brands of Monitoring and Diagnostics products\n
  • Understand the multiple transformer and circuit breakers failure modes, along with DGA gas diagnostics, Bushing diagnostics and Partial Discharge\n
  • Deep experience in SCADA protocols such as Modbus, DNP3, IEC 61850. (Knowledge of MQTT is a plus) and communication topologies\n
  • Capable to devise solutions to fit customer data integration and cybersecurity needs\n
  • Strong creative and problem-solving skills\n, GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). \n

Benefits & conditions

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.\n \n GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.”, “hiringOrganization”: {“@type”: “Organization”, “name”: “GE Vernova”, “logo”: “https://jobs.military.com/attachments/employer/0/961/152/272.svg”}, “jobLocation”: {“address”: {“addressCountry”: “United States”, “streetAddress”: “Not specified”, “@type”: “PostalAddress”, “postalCode”: “02210”, “addressLocality”: “Boston”, “addressRegion”: “Massachusetts - MA”}, “@type”: “Place”}, “industry”: “Professional, Scientific, and Technical Services”, “identifier”: {“@type”: “PropertyValue”, “name”: “GE Vernova”, “value”: “67D118AD74CE47E0B16366CA2871280A-e05a01”}, “baseSalary”: {“@type”: “MonetaryAmount”, “currency”: “USD”, “value”: {“@type”: “QuantitativeValue”, “value”: “Competitive”, “unitText”

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