Network and Computer Systems Administrator Journeyman, EPASS 3 E

• Supporting Tier I and Tier II IT systems
• Imaging, patching, and configuring classified/unclassified systems
• SharePoint management
• Administrating and operating help desk ticketing system
• Providing customer service support via in-person, email, phone, remote, etc.
• Providing technical support for briefing setups, presentations, VTCs, and online meetings.
• IT Equipment custodian management duties and responsibilities to include performing inventory and equipment destruction/transfers
• Performing maintenance of functional and reliable telecommunication services for customer programs. Includes classified Secure Telephone Units, Secure Telephone Voice over IP (STU III/STE/vlPer/SVOIP) phones, fax, voicemail, VTC, and overhead projection services/equipment
• Assisting end-users with the operation, restoration, of information, and access to business systems;
• Creating and maintaining organizational boxes, folder permissions, security groups, and assists with distribution groups
• Performing cyber security liaison duties.

Must have one of the following combinations of education and experience:

• Associate’s degree and seven (7) years of relevant experience;
• OR bachelor’s degree and five (5) years of relevant experience;
• Experience administering network and computer systems in a DoD or enterprise environment.
• Experience supporting secure systems and compliance with DoD cybersecurity requirements.
• DoD 8140 IAT Level II certification may substitute for up to two (2) years of experience.

Position Type/Expected Hours of Work:

• This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Friday during core business hours.

Other Position Requirements:

• Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Must have or be able to obtain a Top-Secret clearance by date of hire.
• Must be able to travel, including air travel.

HX5 offers a competitive salary and benefits package to include:

• Medical/Dental/Vision Insurance
• 401(k) plan with Company Match
• Paid Holidays
• Paid Time Off
• Parental Leave
• Life Insurance
• Tuition Reimbursement
• Medical and Dependent Care Flexible Spending Accounts
• Pet Insurance

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.