Solutions Architect

We are seeking an experienced Solutions Architect to serve as a key technical leader responsible for designing, integrating, and supporting solutions for healthcare payer clients. This role requires a unique balance of hands-on technical expertise and customer-facing consulting, with approximately 50% of the role focused on solution architecture, integration development, and technical problem-solving, and 50% focused on client engagement, requirements gathering, and solution advisory activities., Solution Architecture & Customer Engagement

• Serve as the technical lead and trusted advisor for healthcare payer clients.
• Partner with customers to understand business objectives, technical requirements, and operational workflows.
• Design end-to-end solution architectures that align with client and organizational goals.
• Lead technical discovery sessions, architecture reviews, and integration workshops.
• Communicate complex technical concepts to both technical and non-technical stakeholders.
• Support implementation planning and provide guidance throughout the customer lifecycle.
• Collaborate with Sales, Product, Customer Success, and Engineering teams to ensure successful client outcomes.

Integration & Technical Delivery

• Design, develop, and support integrations between the company’s platform and third-party systems.
• Lead technical discussions regarding integrations with identity management solutions such as Ping Identity and other authentication platforms.
• Architect and support Single Sign-On (SSO) implementations using SAML, OAuth, OpenID Connect, and related technologies.
• Provide hands-on support for API integrations, data exchange workflows, and system interoperability.
• Troubleshoot complex integration and implementation challenges.
• Develop technical documentation, architecture diagrams, integration specifications, and implementation guides.
• Work closely with Engineering teams to identify product enhancements and improve integration capabilities.

The ideal candidate will bring deep experience within the health insurance payer industry and possess a strong understanding of enterprise integrations, identity and access management, Single Sign-On (SSO), and healthcare technology ecosystems. This individual will act as the bridge between customers, implementation teams, product management, and engineering to ensure successful solution delivery and adoption., * Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.

• 5+ years of experience in Solutions Architecture, Solutions Engineering, Integration Engineering, Technical Consulting, or similar client-facing technical roles.
• Direct experience working within or supporting health insurance payer organizations.
• Strong understanding of payer operations, healthcare technology environments, and enterprise application ecosystems.
• Experience designing and implementing enterprise integrations and API-based solutions.
• Hands-on expertise with SSO technologies, including SAML, OAuth, OpenID Connect, and federation protocols.
• Experience with Ping Identity or similar Identity and Access Management (IAM) platforms., * Experience supporting healthcare SaaS platforms.
• Familiarity with healthcare data exchange standards and interoperability frameworks.
• Knowledge of claims, enrollment, care management, provider, and member systems.
• Experience with cloud-based architectures and modern integration patterns.
• Prior experience working in Professional Services, Customer Success, or Implementation organizations.

Salary: $200,000-250,000