Local Nerd, In-Home and Remote Tech Support in Ponca City (contract)
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Role details
Tech stack
Job description
No server rooms, no enterprise jargon. You are helping regular folks with the stuff they use every day, patiently and in plain English.
Remote help: Hop on a quick call and walk someone through their phone, laptop, email, Wi-Fi or smart-TV trouble. Available across the whole state today.
In-home visits: Show up, sit down next to someone, and fix it in person. This is where the trust gets built.
Travel calls: Cover the nearby towns that don’t have their own Nerd yet, and grow your own territory.
Requirements
You live in or near Ponca City and you plan to stay.
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You are patient with people who are frustrated and embarrassed about tech.
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You can explain things in plain English without making anybody feel silly.
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You are comfortable with the everyday stuff: computers, phones, Wi-Fi and networks, smart home, TVs and printers.
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Reliable, presentable transportation.
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You are okay with a standard background check.
Benefits & conditions
Every booking is paid up front through the app, so there is never an awkward money conversation at the door. You just do great work.
// WHAT IT PAYS
You keep 60% of the labor billed on every completed job, and 100% of every tip, with no commission taken on tips. Paid on every completed booking.
Remote session, 30 minutes: $23.40 to you ($46.80/hr equivalent)
In-person visit, within 25 miles: $66.00 per hour to you
In-person visit, 25 to 50 miles: $78.00 per hour to you
In-person visit, 50 to 75 miles: $87.00 per hour to you
Longer drives pay more because you keep your share of the whole band rate. Which drives you take is set by your own travel preferences, so you are never assigned a two-hour round trip you did not opt into.
// HOW IT WORKS
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You set your own availability. Open up the times that suit you in your own calendar. A few evenings a week or full-time, that part is your call.
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Bookings come to you automatically. When you’re marked available, customers book your open time directly, with sensible buffer times built in around each visit. You’re not chasing work or cherry-picking jobs.
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Paid per completed booking. No clock to punch, no salary, no minimums.
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You’re independent. Your own tools, any reliable and presentable vehicle, and free to work elsewhere whenever you like.
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We bring the customers. OkieNerd handles the brand, the booking and the payments, so you focus on the fix instead of finding work.
// YOU’RE ON A TEAM
You run your own schedule, but you are never on an island. You’ll work inside our Google Workspace with your own OkieNerd email and calendar, we get the team together every week over Google Meet to share wins and swap fixes, and now and then we meet up in person, because the best teams actually know each other.
// GET IN EARLY
The first Nerd in a market becomes a Founding Nerd. Ponca City does not have one yet. Getting in early makes you the market leader, which means higher priority in the queue as your local team grows. Teams grow with demand and with your availability, so the Nerds who show up and deliver get first crack at the volume. You are not just taking calls, you are building your corner of OkieNerd.
Being straight with you about timing: in-person visits in Ponca City open once there is a Nerd on the ground to answer the door, and remote help is available across the whole state today. A Founding Nerd here starts with remote work and opens the in-person side of their own market.
// HOW TO JOIN
Start to finish usually takes about one to two weeks, depending on scheduling and how fast your background check clears.
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Apply online. About five minutes. No resume needed.
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We read it. A real person, not a filter.
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Interview. A video chat to meet you and walk through the role together.
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Background check, and we pay for it. Only after we have talked. Our customers invite us into their homes, so everyone is screened. You enter your details directly with our screening provider, never with us.
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In-person meet-up. We come to your area to meet face to face.
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Onboarding, and you’re live. Your OkieNerd account, Nerd HQ and your calendar, plus a short orientation, and you’re ready for your first booking.
About the company
Ponca City has a lot of solid mid-century housing built when nobody was thinking about wireless anything, and it shows. Brick, plaster and detached garages make for dead spots that no amount of paying for faster internet will fix. This is a market where the answer is usually placement and a second access point rather than a bigger bill, and where being the person who says so earns a lot of trust.
As the Nerd for Ponca City and North-Central Oklahoma, you would cover your own city and everything within 75 miles of it, in three travel bands. That reaches Blackwell, Tonkawa, Newkirk, Pawhuska, Perry, and Arkansas City and Winfield in Kansas.
See the exact ground you would cover on the map here: https://okienerd.com/local-nerds#markets=ponca-city
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