Track Lead - Microsoft 365 Administration

HCL America Inc.
Frisco, TX, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$81,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Office365 Operational Systems

Job description

  1. Oversee O365 Administration By Enhancing Operational Systems That Facilitate Improved Management Reporting, Streamline Information Flow, And Optimize Business Processes To Support Organizational Planning.
  2. Analyze Client Requirements And Ensure The Support Team Meets Or Exceeds Client Expectations In O365 Service Delivery.
  3. Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Aligning Team Efforts With Client Objectives.
  4. Drive Innovation In O365 Processes By Introducing New Ideas And Methodologies For Continuous Improvement And Organizational Progress.
  5. Develop Tailored Solutions That Address Customer Needs Within The O365 Environment, Ensuring Alignment With Business Outcomes.

Requirements

  1. Proficient In O365 Administration With A Solid Understanding Of Its Tools And Functionalities.
  2. Strong Problem-Solving Skills And Ability To Implement Process Optimization Strategies.
  3. Excellent Leadership And Mentoring Capabilities To Empower Team Members.
  4. Effective Communication Skills To Ensure Transparent Interaction With Clients And Team Members., 1. Optional But Valuable Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security, Compliance, And Identity Fundamentals

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