Director, IT Business Partner - Academics & Research

The Director, IT Business Partner - Research & Academics (often referred to as a Business Relationship Manager, or BRM) acts as a strategic partner and primary relationship manager between the Information Technology (IT) department and designated Hackensack Meridian Health (HMH) business division (e.g. Research & Academics). Focused on leveraging technology to enhance divisional services and drive organizational goals, this role provides leadership and direction for the complete technology portfolio associated with their assigned domain, including core systems of record (e.g., Workday) and ancillary applications. Serves as the primary IT point of contact and ‘trusted advisor’ to business leadership, helping them surface needs, navigate IT processes, coordinate intake, and ensure that stakeholder needs are clearly understood and properly routed to the appropriate IT teams to create a seamless technology experience.

• Bachelor’s Degree in Healthcare Administration, Business Administration, Information Technology, or related discipline.
• Minimum of 10 years of experience in a leadership role supporting business functions with technology management, preferably in a complex, integrated healthcare delivery system.
• Minimum of three (3) years of experience in academic and clinical research operations, including clinical data management, federal/non-federal grant administration, and translational research infrastructure
• Progressive experience managing enterprise system design (e.g., Workday or other core enterprise platforms) and support in a complex organization.
• Experience managing a portfolio of ancillary applications and the integrations between them.
• Deep understanding of the Clinical/Translational Research infrastructure; Academic Operations; Federal grant guidelines for the Research & Academics BRM
• Demonstrated experience working with executive leaders to understand needs, coordinate responses, and communicate effectively across business and technology teams.
• Strong customer service mindset, passion for service excellence, and a track record of delivering measurable outcomes.
• Strong analytical, problem-solving, and time management skills.
• Excellent written and verbal communication skills, with the ability to clearly articulate information to IT team members and customers, and appropriately escalate issues while maintaining a calm demeanor.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Master’s degree in Business Administration, Information Technology, or a related field.

Licenses and Certifications Preferred:

• Business Relationship Management Professional (BRMP) or Certified Business Relationship Manager (CBRM).
• Information Technology Infrastructure Library (ITIL) Foundation Certification., The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

Minimum rate of $217,464.00 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package., In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.