Payroll Data Administrator

At Royal Mail, we’re proud to deliver essential services to communities across the UK. Behind this is a dedicated team ensuring our people are paid accurately and on time. As a Payroll Data Administrator, you’ll be part of a team of over 100 colleagues responsible for maintaining and managing employee records and payroll information across one of the UK’s largest workforces. About the role You will be working within a team responsible for the payroll data management and maintenance of several company pension schemes. In this role, you will be responsible for ensuring payroll pension processes are delivered accurately on time, and in full compliance with auto-enrolment legislation, scheme rules, and statutory requirements. What You’ll Be Doing

• Managing payroll pension data across multiple pension schemes.
• Ensuring compliance with auto-enrolment legislation and contractual scheme requirements.

• Processing employee pension transactions, including:

• Opt-ins and opt-outs
• Additional Voluntary Contributions (AVCs)
• Pension enrolments and amendments
• Preparing and uploading pension data files to pension providers.
• Reconciling large volumes of member data between payroll and pension systems, covering over 100,000 members.
• Analysing complex datasets to identify trends, discrepancies, and opportunities for improvement.
• Applying robust checks and controls to maintain payroll accuracy and minimise risk.
• Supporting the delivery of weekly and monthly payroll and pension deadlines.
• Working collaboratively with colleagues, contributing to team meetings, and sharing best practice.
• Taking ownership of your own development while supporting the wider team.

Royal Mail operate a large weekly (70k) and monthly (50k) payroll. You will support the wider delivery of Payroll processes accurately to internal and external stakeholders, highlighting opportunities to improve processes and enhance efficiency. You’ll respond to queries with a professional, customer-first approach, identifying and escalating service issues promptly.

We’re looking for a detail-focused and proactive individual with experience of pensionable pay and pension contributions processed through payroll. You will be able to demonstrate:

• Experience working within a payroll environment.
• An understanding of auto-enrolment requirements.
• Strong attention to detail and a high level of accuracy.
• Excellent numerical and analytical skills.
• The ability to prioritise workloads and work effectively to deadlines.
• Strong interpersonal skills and the ability to work collaboratively with colleagues and stakeholders.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and a customer-focused approach.
• The ability to manage multiple priorities in a fast-paced environment.
• A proactive mindset, with a focus on continuous improvement and service excellence.
• Good working knowledge of Microsoft Excel.

It would also be advantageous if you have:

• Experience of payroll administration involving pension deductions and pensionable pay.
• Knowledge of pension legislation and associated payroll processes.

Fixed Term, Full time Salary & Benefits £25,758 per annum Plus:

• Up to £300 per quarter bonus potential
• 25 days annual leave plus bank holidays

• Pension: access to the UK’s only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*, If you have payroll experience and are looking to develop your career within a supportive and professional team, we’d love to hear from you. Benefits & Rewards In addition to the salary and benefits outlined above, you’ll also enjoy:

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Benefits Account - With more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to a range of free services and tools, offering support for physical and mental wellbeing, financial guidance, and social support whenever you need it.

*Eligible for enrolment in NEST pension plan after 3 months service and CDC pension scheme after 12 months service Next Steps The next stage of the selection process will be a face to face/virtual interview. We are committed to transparency about our career opportunities and the qualities we value. To help you succeed, we provide competency interview questions in advance so you can prepare your best examples. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.