End User Computing Senior Engineer

This is a 12-month fixed-term contract, based in London, with a salary of £70,000 per annum. The role requires regular attendance at a London office, particularly to support hardware testing and other activities that need to be completed on site.

You will join an End User Computing team responsible for maintaining reliable EUC services and supporting business-as-usual operations, continuous improvement and project delivery.

This is a hands-on technical role involving the resolution of third-line escalations, the delivery of internal changes and contributions to wider projects. You will also help develop the organisation’s EUC strategy, designing and implementing solutions that improve services and the overall end-user experience. Responsibilities

• Resolve third-line EUC escalations and support the continued operation of end-user computing services, minimising disruption to users.
• Deliver small changes, continuous improvement initiatives and technical activities across internal and external projects.
• Design and implement effective EUC solutions that support the organisation’s technology strategy and future requirements.
• Communicate technical solutions clearly to senior stakeholders and wider project teams, including colleagues without a technical background.
• Maintain accurate and accessible EUC documentation, assess the impact of proposed changes and produce clearly documented change requests.

• Proven experience working as an EUC Engineer or Senior Engineer in a comparable environment, including acting as Technical Lead on EUC-related projects.
• Strong hands-on experience with Microsoft Intune, including the management of Windows, Android, iOS and macOS devices.
• Practical knowledge of Windows Autopilot, Windows 11, Windows Autopatch, Azure Virtual Desktop, Microsoft 365 and Windows 365.
• Experience producing low-level and high-level technical designs, supported by strong critical-thinking and problem-solving skills.
• Excellent communication and stakeholder-management skills, with a proactive and adaptable approach to managing priorities and working both independently and collaboratively.

Desirable experience:

• Conditional Access
• Microsoft Defender XDR
• Microsoft Defender for Identity
• Microsoft Defender for Endpoint
• Microsoft Defender for Office 365
• Microsoft Defender for Cloud Apps, * Microsoft Intune
• Windows 365
• Windows Autopilot
• Windows 11 Administration
• Windows Autopatch
• Azure Virtual Desktop (AVD)

FDM is a global business and technology consultancy seeking an End User Computing Senior Engineer to work within the insurance sector., FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees.

FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunities to reskill and upskill, develop non-linear career paths and build expertise within your field
• Annual leave
• Workplace pension