Deputy Head of Analytics

The Deputy Head of Analytics supports the Head of Analytics in leading the Trust’s analytical function, providing highly specialist expertise in data analysis, interpretation and insight generation across clinical and operational services. The role requires advanced knowledge of NHS data standards, information governance, and analytical tools, with responsibility for overseeing reporting governance, developing predictive and demand-and-capacity analytics, and introducing innovative analytical methods. The post holder manages and develops analytical staff, ensures high-quality and timely decision support for senior stakeholders, and represents the Trust on complex analytical matters, making this a senior leadership role requiring deep technical expertise and strategic insight., * Support the Head of Analytics with the day-to-day leadership and management of the Trust’s analytics function.

• Provide specialist advice on data definitions, data quality, information standards, analysis and interpretation.
• Lead the development of routine, ad hoc and real-time reporting using tools such as SQL, Power BI and relevant reporting platforms.
• Manage and monitor the Trust’s information gateway, ensuring effective governance around reporting requirements, design, development, testing and deployment.
• Translate complex analytical information into clear, accessible and user-friendly outputs for clinical, operational and senior stakeholders.
• Support planning, demand and capacity modelling, predictive analytics, benchmarking and scenario modelling across the Trust.
• Promote the development and use of self-service analytical products and forward-thinking analytical techniques.
• Ensure analytical outputs are accurate, timely, consistent and aligned with Trust priorities, national standards and information governance requirements.
• Lead analytical projects and provide decision-support to divisions, clusters, PMO, Quality Improvement, Finance and other key teams.
• Manage, supervise and develop analytical staff, including workload allocation, training, appraisals, recruitment and performance management.
• Build strong working relationships with clinicians, managers, commissioners, NHS partners and other stakeholders to support effective use of information.
• Horizon scan for new data sources, analytical tools, quantitative methods and best practice that could benefit the Trust.
• Represent the Data and Analytics directorate at internal and external meetings, working groups and forums

Working for our organisation

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process., The Deputy Head of Analytics will support the Head of Analytics in leading the Trust’s analytics function, ensuring the delivery of high-quality, timely and accurate information, reporting and insight across Trust divisions. The postholder will act as a senior information specialist, providing expert advice on data definitions, analysis, interpretation and presentation of complex information to support operational, clinical and strategic decision-making.

The role will lead the development and governance of the Trust’s information gateway, rationalising reporting and embedding robust processes for requirements gathering, report design, development, testing and deployment. The postholder will also support the implementation of innovative analytical approaches, including demand and capacity modelling, predictive analytics, scenario modelling and self-service analytics.

Main Duties

• Support the Head of Analytics in leading and managing the Trust’s analytics function.

• Provide expert advice on data definitions, information standards, data quality, analysis and interpretation.

• Lead the development and delivery of routine, ad hoc and real-time reporting for clinical, operational and corporate users.

• Manage and strengthen the Trust’s information gateway, ensuring clear processes for reporting requests, prioritisation, design, testing and deployment.

• Analyse and interpret complex clinical, operational and management information from a range of systems and data sources.

• Present complex analytical information in a clear, accessible and meaningful way for senior leaders, clinicians, managers and other stakeholders.

• Support the use of advanced analytics, including demand and capacity modelling, benchmarking, scenario modelling and predictive analytics.

• Promote the development and use of self-service reporting and analytical tools across the Trust.

• Lead analytical projects that support service improvement, business planning, quality improvement and strategic decision-making.

• Ensure analytics outputs are accurate, timely, consistent and compliant with information governance, data quality and national reporting standards.

• Manage, supervise and develop analytical staff, including workload planning, training, appraisals, recruitment and performance management.

• Build effective working relationships with clinical divisions, operational teams, Finance, PMO, Quality Improvement, Digital colleagues, commissioners and wider NHS partners.

• Keep up to date with emerging analytical tools, data sources, quantitative methods and best practice, identifying opportunities to improve the Trust’s analytics capability.

• Represent the analytics function at internal and external meetings, working groups and forums.

• Support budget management, business cases and cost improvement work by using data and analysis to identify opportunities for efficiency and improvement.

Do you have experience in Software deployment?, Do you have a Master’s degree?, * Educated to Master’s level or equivalent specialist knowledge gained through postgraduate study or substantial relevant experience in analytics, health informatics, data science, healthcare, science or a related discipline.

• Evidence of continued professional development relevant to analytics, information, data, leadership or healthcare management.

Desirable criteria

• Leadership or management qualification., * Significant senior-level experience in a complex healthcare environment, preferably within the NHS or a comparable health setting
• Proven experience of leading analytics, insight generation, internal reporting or decision-support services for clinical, operational or corporate stakeholders.
• Experience of managing, developing and supervising analytical staff, including workload allocation, appraisal, recruitment, training and professional development.
• Experience of developing analytical products that support planning, demand and capacity, improvement programmes, benchmarking or future-focused decision making.
• Experience of developing or improving reporting governance, requirement gathering, report design, testing and deployment processes.

Desirable criteria

• Experience of budget management, financial planning or supporting cost improvement programmes using analytics.
• Experience of developing policies and procedures relating to analytics, information, reporting or data quality., * Strong technical experience using SQL, Microsoft BI tools and Power BI to develop reports, dashboards and analytical products.
• Experience writing DAX measures, calculations or bespoke functions and integrating multiple data sources in Power BI/Excel
• Ability to use statistical or analytical methods to generate insight, interpret complex information and provide clear recommendations.
• Ability to analyse, investigate and resolve complex analytical problems and information queries.

Desirable criteria

• Guidance Score Working knowledge of SPC charts, statistical process control, predictive analytics, modelling techniques or scenario modelling tools.
• Experience designing or working with data warehouse models, including star and snowflake schemas.
• Skill in designing data warehouse or information visualisation platforms., * Extensive knowledge of NHS information requirements, data definitions, data standards, statutory requirements and relevant NHS policy.
• Knowledge of information governance legislation, data quality policies and procedures.
• Knowledge of health information systems and ability to keep informed about emerging technology through horizon scanning and networking.
• Understanding of the importance of accuracy, completeness and quality of patient data.

Desirable criteria

• Good understanding of PbR, HRGs and medical terminology.
• Knowledge of Data Set Change Notices, Information Standard Notices or other national NHS data requirements., * Ability to present complex analytical information clearly to non-technical audiences, including senior managers, clinicians and operational teams.
• Ability to influence, negotiate and build effective relationships with a wide range of internal and external stakeholders.
• Ability to plan, organise and prioritise complex workloads, manage conflicting demands and adjust work plans as required.
• Able to inspire others and support a positive, open and no-blame team culture.
• Flexible, adaptable and able to remain calm under pressure.
• Experience representing an organisation or service at senior meetings, working groups or external NHS forums.
• Experience providing analytics training, education or coaching to staff or service users.

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you’re looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children’s services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the “Best in London” by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

• Compassionate: We provide care with kindness, understanding, and empathy for all.
• Inclusive: We embrace diversity and respect the unique contributions of every individual.
• Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
• Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.